Duffus Health Centre

This place has been my health provider for 3 years. They helped me though my major chest surgery as a full team. Yes the wait times can linger, but I take that to mean that the doctors are taking their time to hear you and help you. No matter if it's the receptionist or the nurse practitioner or the resident the whole time is kind and helpful.Being seen their is worth the wait.

Doctor Gobran doesn't believe anxiety and depression are real conditions. Let that sink in. This means if you have actual medical issues that are seriously impacting your life, you will not get help from this doctor, i.e., the person that is expected to know about neurochemistry in order to do his job. His license should be revoked. I wish I could give 0 stars.Also his receptionist is seriously rude and has an attitude without any provocation. Sorry I interrupted your day with my need to get a prescription for my life threatening heart condition, but maybe your boss should call when he says he'll call. That's the whole thing about appointments, you're supposed to keep them.

Receptionist has always been pleasant. I have never had to wait long for my appointment with Dr. Woodbury (10 mins max) and Dr. Woodbury is the best doctor I have had. She takes time to listen to you, understand and come up with a plan. Overall great experience every time.

I have nothing but good things to say about my family doctor at Duffus Health Centre as well as the fact they offer walk-ins for clinic patients and also have a nurse who can do small procedures and give vaccines. Wait times for walks can be long but that's just the reality of walkins in this province. I've dealt with a few other GPs at their walkin clinics and all have been professional and courteous.

Wait times are horrible and sometimes the doctor will completely forget your appointment. I had a phone call appointment scheduled today and the doctor never called. Yesterday the receptionist called to remind me of the appointment but I think the doctor needed the reminder more than I did.This is a location that will penalize the patient for having a no-show but nothing happens if the doctor is a no-show.

I have always found both Dr Gobran and Tracy very courteous and helpful to me. He is always on time for my appointments. He always lets me voice my opinion.Erin Dr. Gobrans, receptionist is excellent at her job, very soft spoken. She is very accommodating for the clients that call for an appointment.

Dr. Achenbach's receptionist does not listen to what you are saying & makes assumptions. When you try to tell her that & to listen to what you are saying, she keeps interrupting you. When you again attempt to tell her what you are saying, she begins shouting at you. Lovely gal.

One star because I called with a question and after waiting on hold for 11 minutes, the lady, who did not identify herself, gave me a very flat answer and could not have cared less. She simply answered “Unfortunately, no,” in a monotone, non-caring voice. She did not offer any alternatives or ask any probing questions as to why I was calling. Anyway. Just a disappointing experience considering I was hoping to see someone at this clinic. I hate this province.

Our experience today with Duffus Health Centre was absolutely abysmal. My wife went into Capital Health for bloodwork. Duffus calls approximately 3 hrs later to inform my wife that her doctor will discuss her test results" when she comes in for her appointment NEXT Friday. That's all. My issue with this? What sort of Mickey Mouse operation calls someone to essentially say "your doctor will discuss whatever the results are next week

Dr Woodbury is excellent. Her receptionist is also superb. We are very luck to be patients of dr woodbury