Zumiez

Yesterday I got my first skateboard from there! I love the design and trucks also the helmets are super comfy and awesome to put stickers on lol. Thanks Zumiez for the awesome Skateboard.

Extremely bad customer service!!Me and my brother e came into the store today and we’re approached twice within the first 2 minutes of being in the store, asking if we’re looking for anything specific or need any help, which is nice but annoying to repeat the same thing two times in a row. After selecting items to purchase we went to the cash and were the only customers in the store in at the cash register but it took the employee at the register over 5 minutes to give me my change for the two sweaters and 4 stickers I bought which came out to $273! I paid cash ($300) and after realizing it been over 5 unbelievably slow minutes I offered to pay debit or or give lower denominations that I had in cash but the employee said no that’s fine just give me a minute and then instructed another female employee to open the other cash register (I’m assuming they didn’t have enough change in that till to give me change), they then struggled to relay the password info to each other for over 5 minutes and then the female employee opening the other till was mockingly repeating back the passcode information for the till (BATMAN123) to the other one after being embarrassed she couldn’t open the till multiple times, wasting everyone’s time in this overdraw-out process that could’ve and should’ve taken 2 minutes. VERY UNPROFESSIONAL AND POOR CUSTOMER SERVICE! Bad experience shopping here I definitely won’t be shopping here again!

Going Above and Beyond!!With Co-vid and recent shutdowns, I bought my son a birthday present online to pick up in store. When I went to mall, most stores were shut down, including Zumiez, and I wondered if he would get it on time. To my surprise, when going for a walk, a young man pulled up into my driveway, and asked if I was Katherine, and handed me my son's package!! He took it up to drive it over from Vaughan to King, so that the package would arrive in time!! Thank you to my mystery delivery dude!! A young bday boy will be happy with his new shoes!

Guys were really welcoming, specially the guy who told us about the Bob Ross documentary! Maybe you didn't get us to buy things but we'll surely be coming back soon.

Aiden helped me get a new deck and grip and he gripped it for me. Also got some new clothes and they were very nice

We usually don't frequent mall shops, but the service here is amazing. The staff took the time to help my son find the clothes that he wanted and were very enthusiastic. #staygold

Upgraded to a wider deck. The worker there convinced me to go with clear grip tape which was the best switch ever. Staff was very friendly and relaxed, which made me feel comfortable as a relatively new skater.

Unethical & deceptive sales. The product price got increased from $34.95 to the so-called “sale price” $44.99 and then lured customers into the buy one get one half price discount. Don’t get trapped. Be smart customers.

Local skateboard shop. The staff are young but seem to know what they are talking about.Selection in store is decent but they can order you anything from their website. Keep an eye out for their sales which can save you some money.They have most main brands including Landyachtz, gold coast, Santa Cruz, arbor, etc.

We bought for our daughter the first skateboard, protecting helmet and protective elbow and knee pads in this store. Sales Representatives were very young, but friendly and knowledgeable, probably skating themselves too. We got the right advice as new buyers on these products and got everything we needed from there.