Canada Border Services Agency

Yall even working?? Go work and don't try to get paid for doing nothing. Custom review over 1 month

Its about CBSA on Vancouver Airport. Bcs of long long lines delay there we missed our connecting flight to Toronto. Had to wait another 8 hours at Airport for next flight. What if we had missed some important appointment?? Or interview?They should check people at Final destination" airport. Like Toronto in this case!Come on!! We are Citizens returning to Canada for God's sake! NOT criminals."

every time my parcel goes there it is gets stuck for no reason for weeks then they charge extra for service. Disgusting incompetence.

My package has been sitting there since February 20th. It was a Birthday gift. That looks like I'm never getting apparently. Terrible.

Absolutely terrible. My package was due to arrive on the fifth. It has been kept at this facility since. 400$ worth of merchandise that’s being held for no reason. Seems they can’t answer the phone either so I’m not sure what to do or if the others who have left reviews ever got their packages

My parcel is stuck there now for almost 2 weeks with no update. It's costume jewellery, purchased from a large online retailer that ensures proper paperwork and upfront payment of fees. There is ZERO reason for them to be holding on to my parcel this long except out of sheer laziness. No one answering the phone, the voice-mail says the number is unassigned". Nobody actually works there I guess. They just know how to keep a government job."

I ordered cigars from a place in arizona im in ontario canada …. CBSA has had my package for the past 13 days and dont even think of messaging them on fb because they dont even answer you there just like when you call em

this is truly some typical abhorrently bad border services agency. even if there are other just as horrible border service agencies, I would have given them a 1 star too anyways, just like I will be giving this a 1 star. honestly, an inspection for a package shouldn't be taking a whole week. I am gonna need to call this place and get the lazy people and get them to actually be productive so that my package doesn't get stuck at this rotting border services agency indefinitely.it has now been over two weeks since my small package has been rotting at this craphole. they won't bother looking into a package aging here like fine wine until it's been there for 3 weeks. there needs to be a total revamp of this neglected border services agency...

My package of 210$ from the u.s that cost 110$ to ship has been at this customs office for a month. Unacceptable.