Fountain house

Upon arrival the microwave did not work, the oven did not work & the shower for individuals with mobility issues was shut down. The room are like an oven with the stifling heat. No air flow. TV room are usually locked since my card would not work. Locked outside of Fountain House main entryway several times because my card would not open the door. Had some of my groceries disappear from the fridge. Thief on the premises. Constant harassment from adjacent tenants. The harassment was relentless. In the span of two months it was impossible to have a full night's sleep because of the constant harassment. All of the above also happened in 2015 & 2022. Staff did nothing.

The new wing of Howe. Clean rooms, but bathrooms meh, some lights are out.