SFG Paralegal Services

Samantha is knowledgeable and experienced in all things landlord tenant. Whenever I call her she responds giving me direction. I have referred clients to her and the feedback is positive. I will continue to send my clients to her and highly recommend her.

Why I recommend SFG.I am from Kingston Ontario, and I was involved in a Small Claims matter. Although I was studying Law I knew at Trial I'd be in over my head. Samantha and her partner Dan reviewed the case that was scheduled for a full day of trail the following week. They showed up for Trial and the two of them helped me WIN! Samantha also invited me to complete my Law Clerk hours, and I have recently graduated. I am now looking forward to helping more clients from the Kingston Ontario area find this firm.

I am extremely disappointed with the service I received from this law firm regarding a landlord and tenant issue. I initially reached out to Samantha Glass on April 8, 2022, and she provided helpful information about my situation (my landlord wanted to raise the rent, and when that was rejected, they claimed their family needed to move in). I signed a contract with Samantha and communication began on May 11, 2022. However, after that initial email, there was no further communication.I patiently waited until July before trying to contact Samantha, only to discover she was on vacation. Eventually, on July 29, 2022, I was informed by Zeeshan Rahman that Samantha had stepped away from active practice and my case had been transferred to him. I was frustrated by the lack of communication and not being given the opportunity to choose a new representative or have my money refunded.Working with Zeeshan was also disappointing, as I had to constantly follow up with him. My hearing was scheduled for September 6, 2022, and I received no information from him until 2 PM on the Friday before the hearing, leaving me only three hours to prepare. When I decided to cancel their services, Zeeshan responded quickly, but with a dismissive attitude, stating that three hours was more than enough time.To make matters worse, I had a remaining balance in my account and requested a refund. They agreed to return the amount, but it took seven months of waiting and multiple emails to finally receive it. I had to involve the entire firm by CC'ing everyone in my correspondence to finally get my refund. I waited 7 months to get my refund back, Unbelievable right???In conclusion, I spent money and time on this law firm, only to be met with poor communication, lack of professionalism, and additional stress. I even had to fight for my own refund after terminating their services. I would not recommend this firm to anyone seeking legal representation.

I contacted Samantha Glass on a Saturday morning with a legal issue. She promptly replied and asked me to provide her with all of the evidence. By Sunday morning she had responded with her legal opinion and a suggestion of how to proceed. My issues ended up resolving on its own, however I was very impressed with how quickly Samantha and Dan got back to me. I will certainly contact them in the future should I have any further need. Thanks so much for the reassurance and guidance. It definitely helped my stress level to get their logical, legal opinion in a timely manner.

Samantha is knowledgeable and experienced paralegal. She has an excellent grasp of the legal concepts. She knows her job and makes sure her clients are happy and satisfied. The whole work environment is great.

Samantha has an unbelievable wealth of knowledge, she really knows her business. She is attentive and helpful at all levels. No matter what questions I have, she has the answers and positive solutions to go forward. She listens to her clients requests and needs and does whatever she can to make it happen for them. Samantha has a ton of court experience and is a master with the Landlord and Tenant Board as well (among other services). If you have any needs, questions or action to take, Samantha is my go to person, she should be yours too!

I recommended Samantha to a client of mine who was experiencing complications with a tenant. Samantha was instrumental at explaining the ins and outs of the law and guiding my client on the proper steps to take to come to a mutual resolution, saving my client potentially thousands of dollars had she simply gone the cash for keys route. Very professional, proficient and knowledgeable! Highly recommend!

I was introduced to Samantha by a long time fried of mine. She was very prompt in replying to my initial inquiry and answered all of my questions in a timely manner. She also provided me with advice on how to move forward. I would definitely recommend Samantha to anyone looking for assistance with any Landlord and Tenant issues.

I have never met anyone who has much paralegal knowledge as Samantha Glass. Not only is she knowledgeable but she is also very friendly and understanding, and will give you the best experience! I highly recommend SFG Paralegal Services for your legal needs!!

When our apartment faced a fairly large rental AGI (above guideline increase) Zeeshan Rahman helped us navigate the process with the Landlord Tenant Board. He was very knowledgeable and professional at all times, ensuring that we understood the process, options available to us and helped set realistic expectations - which resulted in successfully negotiating more favourable solution. We are very happy with his services and recommend the firm enthusiastically.