Hot Nails at Moda Fina

Worst experience ever!I would have give them zero star if I get option.I went there to get my nails done. First when I showed the picture they said they can do it. But when we get to the point of nail painting they said they don’t have nude colour and put the shiny nail paint. Afterwards they didn’t have golden colour and without asking they just put dull blackish golden on my nails. Before starting the nails they told me it will cost $65 but at the billing time charged me $80. Out of my 10 nails none of them get the right round shape. It was the worst experience ever. I will never go back there.

My daughter (10) got her nails done for the first time as a walk in and she loves them! Great experience. Next time I'll get mine done as well. Thank you!

I had such a great experience at this location! Myself and some friends of mine got our nails done for a wedding and all three of our sets turned out exactly how we wanted! Danny and his worker were extremely thorough and meticulous and made sure we were happy with our result ! I highly recommend this salon :)

My nails looked So clean and pretty! Love their services as always.

Great service!! I got some nail extensions done for the first time at a different place and I hated it. I then decided to try Hot Nails instead and they've done an amazing job! Nails look way more natural and prettier! Both techs working there are really nice people too! I will definitely come back.

I’ve gone both for my nails and eyebrows recently and both times had a great experience! The lady took her time on my nails and was great to have a conversation with. She did a great job with my eyebrows as well! Would recommend

I have been getting my nails done here for years and I will never go anywhere else. Danny does an amazing job every time I come in to see him. My nails always look amazing when he is done!! Everyone is so welcoming and friendly!!

Subject: Complaint Regarding Rude Behavior and Physical Distress Caused by Nail Art StaffDear Moda Fina Manager,I am writing to express my deep dissatisfaction and concern regarding a recent incident that occurred at your nail art establishment. Today during my visit to your salon, I encountered a nail art staff member whose behavior was not only exceptionally rude but also resulted in physical distress for me as a pregnant customer.I thought to get my nail art done as I haven’t got one done in a while and I thought of trying a new place for the same. I approached the counter to discuss the design options available. Regrettably, the staff member in question, whose name is Danny, displayed a blatant disregard for proper customer service etiquette. In an abrupt and disrespectful manner, he snatched the tray containing nail art samples from my hands, causing it to collide with my stomach. Given my delicate condition as a pregnant woman, this incident has understandably left me deeply upset and concerned for the safety of my unborn child.I want to emphasize that such behavior is entirely unacceptable and wholly inconsistent with the level of professionalism and courtesy that I expected from your salon. As a customer, I believe it is my right to be treated with respect and care, regardless of the circumstances especially when one is being polite . This unfortunate incident has left me feeling disheartened and anxious about the overall experience I had at your establishment.I kindly request that you take immediate action to address this matter. I expect a thorough investigation into the conduct of the staff member involved and appropriate measures taken to ensure that no other customer is subjected to such treatment. Furthermore, I urge you to reevaluate your staff training and emphasize the importance of providing a welcoming and respectful environment for all patrons.I hope that you will take this complaint seriously and work towards addressing the issues raised. As a customer who values the quality of service, I believe it is crucial for you to uphold the standards your salon promises to provide.I look forward to hearing from you regarding the actions taken to rectify this situation. I sincerely hope that my negative experience can lead to positive changes within your salon, ensuring a safe and respectful environment for all customers.Yours sincerely,

My friend and I came in to have our nails done before the holidays. She chose Krampus, I went with a traditional Christmas theme of candy canes and snowflakes. We were both so very happy with our nails! Thanks again! We'll both be back. :)