Tip Top (Tailors since 1909)

The staff at Tip Top Tailors were amazing, they took so much time to get our colours exactly perfect for our wedding. Especially for the time we had to get my brother's suit ordered and fitted in just a few days.Thank youMr. and Mrs. Brian Jones

I never make reviews but this time I feel the need to say how impressed I was with the customer service we received from April.When we walked into the store we was already beyond frustrated with shopping for pants in the Ottawa area. April took control of the situation and found me exactly what I needed while putting 2 other fires out with other customers. She made us feel like family from the time we walked into the store, even right up to the time we picked up the tailored pants. Thank you April for making us feel so special.

Very helpful staff got a really nice suit. And jacket is recommended shopping here

Each time I have been in, the staff have been very helpful finding me the right size suit. At my last visit, I needed a quick blazer, shirt a tie for a wedding, I believe it was April who helped me (says so on the receipt), was fantastic helping me find the right colors and size. My wife is happy w/ the purchase and so am I. Thank you B&T

amazing service and great selection. Mona was very helpful finding the right suit. Would recommend everyone to go there.

April saved the day! My buddy realized his suit jacket was too small on the morning of our friends wedding...I called the Mr. Bit & Tall on Merivale and fortunately April answered. I explained the situation and April while on the phone with me, went through all the jackets that would possibly fit. We chose one together over the phone. She then picked out a tie to go with the outfit and put both on hold for me until I could get to the store. Once at the store, the customer service continued to be above and beyond. I bought the jacket and tie with April's word that if it did not fit my buddy, I would get a compete refund. As it turned out, the suit jacket fit and the tie went great with the outfit.I can't say how much I appreciate the job that April did today. Not only did she find the jacket and tie, she was empathetic to the situation and went above and beyond any customer service I have received in the past 10 years. Her professionalism, empathy and quick response to the situation was more than I could expect. Kudos to you April and you now have 2 repeat customers.

Hala and Sara should run the store always, they did absolutely an amazing job helping my brother get a full suit for his prom, we were looking for plus sizes and it took us some time but they made the process so easy at the same time while managing helping other customers.Thank you again!

Great selection. Very helpful staff and good prices

I don’t usually ever write reviews however after witnessing what I saw today in the big and tall store on Merivale rd I feel like someone needs to speak up. While shopping this afternoon with my husband like we always do here at this store a very rude and threatening customer tried returning underwear. When the staff politely explained “we’re so very sorry but it’s policy to not accept return on underwear “ he became insanely rude and even threatened one of the young ladies who was very calm and professional while screaming his way out the door.All the staff working today should not feel like they were wrong and I hope they are commended on their efforts in trying to please this customer.I don’t know what the companies policy is on returning underwear but I sure hope they don’t take them back. !!!!!! GrossWe shop here regularly and always receive the best service but am leery now if items like underwear get returned.Koodos to the manager and staff at big and tall on Merivale you guy’s are great.

Excellent store for the hard to fit man. They have a great selection of both dress wear and casual wear and the staff is great. I dropped in to purchase one pair of docker style pants and left with two pair of dockers a pair of jeans and a couple shirts the pricing was great and they had everything altered and hemmed for me the next afternoon. Incredible service, I'll continue to shop the Merivale Road location in the future.