Peace Power

Probably the worst power company out there for pricing and customer service. I have an average family home with a wood burning fireplace that we use religiously in the winter and we're very energy conscious with keeping lighting and appliances off. I had 2 bills in a row at 900$ each so I started questioning whether their readings were correct or not and to verify. No reply what so ever from them and they sent it straight to collections within days of cancellation of services. My bill dropped to 350$ the next month when I made the switch. DO NOT USE THIS COMPANY!! VERY POOR CUSTOMER SERVICE AND OUTRAGEOUS BILLING.

We've been using Peace Power's internet service for about 7 months now and I have had ZERO issues with them! Unlike bigger internet providers, it feels like there are real people behind this company who genuinely want users to have a good experience: they are very responsive (with multiple channels available for communication), they are clear about what they offer and how much it costs, and frankly they're quite affordable (with very decent service). This was my first time choosing an internet provider for my household with my partner and we feel really good about supporting this local Alberta company. We weren't locked into any contract (like most providers have), so we decided it's low risk if we don't like it. Brenna answered every conceivable question we had (and continues to!). 7 months later and we will be using only Peace Power for our internet services as long as we're in Alberta (:

Edit: I have been with peace power for 10 months and they have decided to charge another fee for using a credit card. Will be looking into other energy suppliers instead. And my bills have jumped significantly even with the government rebates. I don’t think my energy consumption went up as high as they are claiming either.My electricity bills have been really low since I started with them. Only been a few month but I am quite happy with them so far. There do appear to be a lot of fees but as far as I know, all companies are like that!

Awful customer service. Ignoring emails for over a month and not helping whatsoever. Terrible ISP with a horrible, unstable connection. Kind of weird how they respond to negative reviews and try to defend themselves. Looks like Loblaw's trying to defend themselves on Twitter. I've no idea who's right or wrong but my experience with them definitely doesn't make them look good in my eyes. Wonder what my response is going to be.

As a long time customer I’ve been quite happy over the years. Is peace power going to offer fixed rate contracts? With current energy markets I’m feeling the need to lock in. Sadly, I only see that option in other providers. 5 Stars because you have been excellent in my experiences.

Peace Power has great customer service, but I don't know how they get off saying that you can save 40% on your utility rates. I have 2 properties and my rates with Peace Power are close to double the rates with the other supplier. All of the other fees (distribution, rider, local access fee, etc.) are essentially the same, so it's all about their exhorbitant rates.

Not worth it because my credit wasn't over 660 they declined and they say they wanna help Canadians what a joke. Never heard of a.piwer company needing a credit score.

This is a terrible company, I wish I had switched sooner. My bills have been soaring to the point of being over 600$ when we use a wood burning fireplace, have new windows and doors installed very recently. As the bills came in and the cost started to go up and up, the customer service got worse and worse. This makes me want to cry. They cannot even provide me with an answer on how this is possible that my electricity shot up like a rocket in usage with no differences in our home. The one difference, we weren't even home for two weeks of the highest billed month! Poor company, poor service. Please avoid using this company. They are terrible when it comes to taking care of their customers or even understanding how to read a meter.

They are charging 2 x what competitors are. Switch now if you haven't already. Any alternative is better than the rates here. If ATCO can charge me half of the Admin fee than what peace power is, how can that not be peace powers issue. My bill has gone from 740 to less than 400 for the exact same usage. Say whatever you like but the proof is in my bills. My outrageous bills from peace power. I realize power bills are expensive in Alberta right now regardless, but it is way cheaper to go with an alternative option.

Every month they said the money. Could not be taken out of the account" and threatened with late fees if they didn't not receive it. Yet according to my bank and bank account they hadn't even attempted to draw the money. And when I refuted