Northtown Medical Clinic

Dr. Ng is the best doctor I have ever seen in Toronto. She is super professional , knows what she is doing. From my family’s experience ,her diagnosis is correct every time. Once my child’s arm got broken, even it was not her working time, her office was still open, she still would love to help to gave him a quick checking, without using any tools/X-ray, she knew which bone was broken and recommended us to Sickkids immediately. We appreciated her professionalism very much. Our whole family got Covid last year and she said high fever would last for 5 days and it was exactly 5 days for everyone in my family. She called after and checked with us with very detailed steps what to do and how to do. We are so impressed by her caring, her personality and professionalism. We are so lucky to have you as our family doctor!

I never leave reviews but this is a special occasion. I was very impressed with the service at this clinic, in fact, Dr. Ng is the most helpful doctor I have ever seen! She listened carefully to every concern I had and explained everything thoroughly. Highly recommend this walk-in!

This is the best medical clinic I have ever been to. This doctor is very knowledgeable, friendly, understanding, patient, respectful and welcoming. She explains medical terms in a way that the average person understands what is going on. Her diagnosis is always accurate and she looks after you all the way.I left my old family doctor to join her clinic and have not looked back since!The clinic staff are very friendly, respectful and waiting times are usually not that long.Dr. Ing, thank you for being so amazing !

I came to get my allergy shot here and the receptionist was so polite and helpful. The doctor was very thorough, especially as it was my first visit, making sure to inform herself of my medical history and taking my blood pressure, temperature, and listening to my heart/lungs before administering the shot. Although I had to wait over an hour to be seen, she seems to be thorough, which I can’t necessarily complain about. The only off putting thing was that she kept questioning me as to why I came to her, such as insisting I didn’t live close enough to the clinic. It didn’t seem very “walk ins welcome”.

It' not a walk-in clinic, it's a phone-in clinic. When I came there to get help I was told that walk-in patients have to phone the clinic doctor and the doctor will decide whether he or she can help them OVER THE PHONE. Otherwise he will direct them to another facility. Thank you doctor"

I have used this clinic a few times and it was great. This is not my primary doctor, but if my doctor Retires I will be coming to this clinic permanently. The Dr was kind, friendly efficient and most importantly competent. Keep up the great work and we are glad to have such a wonderful doctor in our community. Thanks for trying to keep us healthy!

Dr. Cindy Ng is the most responsible MD I've been. For years, I have been calling to ask if she can be our family doctor. But she always put her existing patient first to make sure everyone gets adequate care first. unlike other family physician who would take in as many patient as possible to make more money, and with no regards on availability to truly care for their patient. I know for a fact she is very competent and knowledgeable as her diagnose is always spot on and she give a range of treatment options and give you pros and cons of each. So I know I'm getting top notch care even as a walk in clinic patient. She also follows up with me to make sure the treatment is working. Her clinic manages wait time well, and would give you good estimate on when you should come back to visit when you already registered. Dr Ng is very organized and detailed and runs a tight ship. All my kids and my family has been visiting her over the years as walk in patients and she has never let any of us down once. never a rushed diagnose, clear direction to how to treat. and i really wish one day she can be our family physician. but i truly respect her good ethics in not overwhelms her practice, and keep up the high standard of care she gives.

I am very grateful to the physician at this clinic - even though I am a walk-in" patient

NOT a walk-in clinic. Went and the doors were closed. Had to call to be told that I needed an appointment (?!) or else I could have a telecall with a doctor (?!). Why have it listed as a walk-in clinic when you clearly can't just walk in? And who needs a telecall with THIS clinic when you can call 811 or your actual doctor?

I came to this walk-in clinic about nine years ago and Dr. Ng has been my family doctor for over seven years. She and her staff has always been very professional, knowledgable, kind and caring. I couldn't ask for more in a doctor.