Healthwise Diagnostics

Very patient, professional and attentive both at the reception and in the office.Great service especially when you have a problem and not in a good mood or too sensitive to any misbehaviour. Hope all clinics have same attitude and behaviour.

They are amazing at this location. Always on time and easy to book appointments. But more importantly administrative staff and technicians are caring and relate well to all their patients. Very empathetic and they go the extra mile when needed. Would recommend to anyone who needs diagnostic testing.

Great lab with attentive, friendly staff and first rate diagnostics equipment. The nuclear stress test went off without a hitch.

Was very pleased with my appointments at Healthwise. Receptionist called to schedule my test before I had even arrived home from my Dr's appointment. I got a friendly reminder the day before. When I arrived for my appointment I was taken on time and both technicians I saw were very friendly and informative. I have been for a Doppler ultrasound, bone density test and x-rays. Even though there are closer diagnostic centres to where I live I will go here where I feel I am treated well and professionally.

Unprofessional. The secretary left a voice mail I couldn't understand. The only thing I could understand was the mention of my Dr's name. Her last words were call me back. SHE DIDN''T LEAVE THEIR # !!!!!! Followed up with my Dr & when I arrived for appointment the front office staff were all arguing with each other. I witnessed the secretary be rude to other patients. The waiting room was filthy & a huge bug crawled across the floor. The 2 exam rooms I was taken too were very cluttered with trip hazards. The techs doing the exams were pleasant.

Very disorganized clinic. They refused to send me a blank requisition form for my doctor. Therefore, I had my doctor use a form from another diagnostic center, and fax it in.Went to the clinic on the day of my tests and they had lost the requisition. I had to call my doctor to re-fax it on the spot. Luckily - I was able to get through.What happened next is unbelievable. I had a follow-up appointment with my doctor and she did not have the results.I called in and my results had been faxed to a random number, and they fought with me to tell me they were received and it was too much work to re-send them. I told them my doctor DID NOT receive them and provided them with the correct fax number. Turns out they had a random fax number on file. God knows how they got it. Now, I do not know where my information & results are floating around.So much wasted time and energy. This center may have the best technology but they need staff who can be calm and act professionally. When people need their results, and have to go through their doctor, there needs to be accuracy and attention to ALL details. They should be reported.

I just had an appointment with Dr. Alizade, she was so sweet and kind. She realized that I was a little bit nervous sho she tried her best to be gentle and comforting.

Amazing service by the front desk this (April 30) morning at 7:30 AM.Sabina is simply one of the best ultra sound technnician's. She is very caring and kind.

Had an ultrasound and ECG there. It was okay and the wait was reasonable. However, they did not call me for booking the appointment though my doctor indicated I will get a call from them and faxed them the requisition form two times, but yet I had to call myself and book an appointment.Although the receptionist was quick and friendly, the staff did not talk or explain what they are doing at all; suddenly, they will just say you're done and you can go!

Kind and caring staff with a trauma informed approach. Thank you for making my experience as stress free as possible.