Dog Ranch Inc

A business with an owner who has very poor communication skills.After emails back and forth to try and get basic information, prices were not listed on this business's web site. I was instructed to fill out an online registration form and was told by the owner that she had to meet my dog before she would be allowed into the class. Totally fine with me. I hear nothing back from the owner about a meeting appointment, until i finally call only to be told that she filled my space in her course.I teach as part of my business and I contact my customers who have registered for the courses I teach to make sure they still want to attend before I bump them out of a slot. An absolute lack of courtesy on this owners part in zero communication. I do NOT recommend this business to anyone

Awesome year round training - all sorts of dog sports!

I have been a client at The Dog Ranch since it opened in 2011. First rate facility, great people and great fun for dogs of all ability levels! Brenda is always ready to introduce new sports to the dog world in Ottawa. Thanks so much for everything!

Nice training place for your furry friends

The Dog Ranch has a great set-up. Brenda the owner is quite nice, yet I very much was frustrated with the communication (or lack there of) both through e-mail & phone. I was very much excited to have a facility so close to home with diverse schedule of classes, yet there were multiple e-mails in regards to class times and dates for example that I had sent without receiving replies. I have also tried to call and left voicemail messages without hearing back.My hope in writing this review is to provide constructive positive feedback so in the future their will be better communication thus a more welcoming feel for future clients, and perhaps with me as I would still like to patronize the facility if communications lines were better.**Upon writing this review, communication has been much better, so rating has been changed to a 4/5**

Been here for rally obedience and agility training - very helpful team of instructors. Accommodating to find the best class for dog’s needs. Great spot for training outside the Ottawa city core.

Incredible facility - extremely clean and has something for every dog!

The trainers know what they are doing and adapt their teaching to the requirements of each dog.

The owner Barb, is very cold rude and unaccommodating. I inquired about getting my 3 GSDs into some group classes for fun. Her email response made me feel as if I was bothering her and she was very belittling. Was basically told she’s too busy with a litter of puppies and to stick with my usual training centre. I run German Shepherd lifestyle social media pages with millions of fans and I take the time to answer as many of our clients with kindness, caring and compassion. Barb clearly doesn’t care about her new customers so can’t speak to the level of service provided but I would never offer her my business. Period. Check out K9 Sports Centre in Carleton Place, those owners are WONDERFUL.