Direct Travel - (Idylwyld) Saskatoon

We booked using the Disney Expert" Jayli Allen. What a huge mistake and waste of money. I reached out to Jayli and gave her time to respond to my feelings and she didn't even bother to reply so I will turn to here to share how I will never recommend her or this travel agency. This was my very first trip ever and I thought booking thru an agent would have made it go well.Boy was I wrong. I was misquoted several times

Not called Marlin travel anymore it is now Vision travel

I had never been to a travel agency before but heard that I could show up without an appointment. So when I walked in, no one greeted me and a few workers looked at me as if I shouldn't be there. After an awkward moment, I said that I was there to talk to someone about a trip in January. One woman tentatively put up her hand and said she could help me. She took some details from me and said she would email me some options. It is 3 weeks later and I still haven't heard one word! Luckily that day I got a bad vibe and went to another agency. They helped me immediately, and even got my trip booked in one visit and had all sorts of helpful tips. I don't think I would go to Vision Travel ever again. Maybe it was an off day and at that place they don't do walk ins, but you don't contact someone ever again after they walk in your establishment! Overall, very disappointed.