Bubbles Car Wash & Detail Centre Windermere

I’m surprised I have not left a review yet. I have been coming here since June 2022 and have had a gold membership. The staff have always been nice to me and the wash gets most of it. I have a convertible so they always take the proper wash instructions for the top seriously and it has been great! Their membership is the best for me as it lets me come in every 2-3 days for a clean from this winter salts. I would recommend this membership to anyone who is willing to come in for a wash once/twice a week.

I brought my car here for an exterior wash, specifically requested no wax, hand wash and dry only. Found out I was completely ignored, and wax was applied. I just had a ceramic coating applied and was told no wax… To top it off, the car wasn't even clean. They did do a rewash, so I'll give them that.I'm not impressed at all!

So I reached out to Bubbles Car wash in windermere to book a car detailing for my Ford Explorer recently. As discussed with the rep, it would be $250 package which would clean and vacuum interiors completely.To my surprise when I looked at third row after driving the car home, it doesn’t look they touched it even. That’s not what I signed up for and paid?I don’t think I will come back to them. Here is the 3rd row floor pics.

I have a V.I.P. Membership that I purchased during a promotional period they have every December that gives a discount on “unlimited” washes (1x a day).The staff members, Lala & Georgina, are pleasant and friendly. I have been to most of the locations around Edmonton as the subscription pass is available for use at ANY Bubbles location in their network (even Calgary and Kelowna).I would comment that a “fine clean” when the vehicles are dirty, is not to be expected. I do find the front grill and rear trunk areas (around the license plate) often remain dirty following their wash cycle. I also have “film protection” along my bumpers that has bubbled and “peeled” due to their wash staff (during the initial part of the wash where they use pressure washers around the car) not having good technique and applying too much pressurized water to the edges of the film causing the film to lift off the car. It is very expensive for me to get fixed at a car detailing shop.The sales staff are fairly aggressive to “upsell” extra services every time I go, even though I already have a subscription pass for exterior washes. The value for me is the saving of time of not having to wash my car personally to keep it constantly clean. I can make calls and do other things while I wait for my car to be cleaned.If you want a high-end detailing/clean of your car, I would consider a “specialist company”. For my need to keep my car regularly clean for a fixed monthly fee, the subscription is the best way for me. For people who don’t want to pay a monthly fee, there is little choice but to go to a self wash bay to vacuum and clean your car.

Came in for a basic inside and outside car wash and was charged 157$ as I was told my car is very dirty. I drive my work truck 95%, so my personal vehicle is rarely use and outside of being a little dusty was basically very clean. The sales guy who first meets you at the car was very rude and pushy and the girl at the register was much better. The cherry on top was the work was very poor. I don't except detailing levels of work with a basic wash but everything was just streaked. It looked like the worker just didn't care and the car looked worse then when I brought it in. I won't be back to this location.

Giving it only 3 stars because of customer service. The girl in front was very unknowledgeable and slow. I am Not going to write all the details but she gave me a hard time and made me to wait while doing nothing to help. No apologies at the end even though it wasn’t my fault. Really changed my review because of customer service. Please train your stuff properly. No complains about cleaning. They did a good job. My car looks clean and shiny.

Pushy sales people up selling youIncomplete detail work (dirt on the guage cluster)Streaks of cleaner? All across the dash.White splotches on the door panels.Bottom of windows still covered in whatever cleaner they used.Price for service rendered is upsetting

For a long time I am customer Gere and I never had a problem before but this morning person who was receiving my pickup was insisting on selling me services for more than 300 $ and I wanted just a simple outside wash, than he sad that my pickup will have to go multiple times through wash process because it's very dirty ( I drive on gravel rd so it was little bit muddy ) and he charge me 100 $ before tax for that . Usually I was paying 45 $ tax included. After 15 min my pickup was out with only one pass through wash... it is clean as always but I feel very overcharged. I didn't have time to wait for manager so I went away. No matter how good service you do once you start to overcharge clients you start to lose them. Very disappointing, doubt I will come back.

Sooo$1,100 and when I left I could run my finger on my rims and see my finger mark. On all 4 tires. I was upgraded on the wheel cleaning I’ll add $25/tire.All my chrome on my truck had spots everywhere… the guy promised me it would be MINT!!!Very very unimpressed

This Bubbles location is stunning however, I wasn't impressed with the discrepancy in pricing. I am very happy to report that upon calling customer service, Melissa came to the rescue and quickly rectified the situation. She offered EXCEPTIONAL customer service, going above and beyond to make sure I was happy & satisfied. It is because of Melissa's level of efficiency and genuine care that I will continue coming to Bubbles.