El Zorro Tailoring & Alterations

This review is a long time coming. I had a bad experience with El Zorro/ Sam Galvez and I never did post a review. Only recently a friend also had a bad experience with El Zorro and I decided I would take the time to write this and possibly spare others the disappointment and frustration we experienced. My dress wasn’t ready twice when promised and the work was done poorly. I should have checked the Yelp reviews. Try the mall tailor instead.

Samuel's work is excellent. He is friendly and helpful, and the prices are very fair and reasonable unlike many tailors. He is fast too, and has always had everything done on time for us. He is also a dressmaker/costume maker and incredibly talented. I always feel welcome, he gives an estimate at the time of drop off and has never charged me more than the original estimate. Best tailor in Kelowna!

Sam designed and made us a custom bolster seat for our boat. He did a great job. Very good craftsmanship and takes a lot of pride in his work.

Very friendly and accommodating. The item that I got tailored ended up not being sewn properly and came undone. I went back for it should be fixed and there was no discount or anything offered for the inconvenience

I cannot thank Samuel enough for the incredible work he did on repairing and refurbishing a classic motorcycle jacket from the 70's. He gave me a price which was high but very reasonable for the work, spent 3 months to take it apart, reline, re-oil (the leather was like cardboard) and re-stitch. The patience it took to let him do his job was rewarded. I am thrilled and could not be happier. thank you so very much Samuel.

I brought in a blazer that had some collar role at the back of the jacket. Sam fixed it and the jacket fits great now. He also told me that he may not be able to fix it until end of May but I received a text from him saying that it was available weeks before then. Happy with the service.

Sam is a true stylist. He is a fashion designer as well as an artist. I keep getting compliments on my coat he altered. Great service.

Sam was a life saver for me - I'm from Australia and my Canadian fiance and I have been separated for almost 2 years because of Covid-19. I bought my dress 2 years ago, and when Canada opened it's borders I came and brought my dress with me, but I didn't fit into it anymore. I called many seamstresses and tailors who all said they couldn't help me - even over the phone, without even seeing the dress.I asked the owner of Tip Top Tailors in Kelowna if he had any recommendations for tailors in the area and he confidently gave me Sam's name and number.The moment I walked in Sam was professional, positive, calmed me right down, and promised me that together we would work out a solution. He kept me updated with ideas and sent photos and always asked for my opinion and approval before making any changes to the dress.He was SO fast - the dress was finished in 1 week. He was so kind and supportive - exactly what I needed in that challenging time.I would wholeheartedly recommend El Zorro Tailoring & Alterations.

Samuel at El Zorro is hands down the best in Kelowna! I shopped my RV trailer upholstery to everyone in town. Nobody wanted to even quote on it. Samuel had it quoted within days and completed within a couple weeks of approval! Thank you Sam!

Sam did a fantastic job on my dress! And at a reasonable price. I was worried it would be too much to alter, but he did a wonderful job, and I felt gorgeous on my wedding day, thanks Sam!