Synthetic experts

We are so happy with our experience. We bought their product through Lowe's and it was perfect. I also exchanged multiple emails with Patrick (the director of the company) and he told me exactly how to install the turf. He even sent samples of the different turfs free of charge when I asked for samples. Patrick's customer service was above and beyond. I will definitely be recommending Synthetic experts and their turfs to everyone!

Absolutely amazing customer service, hands down! I sent an email inquiring about rubber rolls late, at 8pm, on Dec 27 and wanted to pick up asap. Joanne replied in 38 min, told me I could pick up the next day between 10-3 and I placed my order at midnight.I received a call from Benoit at 9am saying the order was ready. Picked up and was back home by 11am. Not only has this been the best customer service during covid times but in general.The product seems to be a high quality rubber which I trimmed to fit our basement gym. I'm hoping that the durability is high as well but I honestly have no worries.Vous êtes le meilleur! Un gros merci a Benoit et Joanne!

Amazing service from A to Z. Very good communication and knowledgeable staff. Worked with Patrick he had all the answers to all my questions. Guys who builded the basketball court were very professional on time and cleaned up everything when they were done not like other pool companies…Here is a couple of pics of the set up.

Beaux produits présentés au salon de Laval

Wonderful service. Very kind and welcoming. Will be back soon for sure ! I am in love with my new rubber flooring from Rubber Max.

When you already know the product you're ordering is excellent quality, it comes down to customer service. Ben worked with me and didn't miss a beat to get my order out the door ASAP. 100% I recommend Synthetic Experts.

Picked a model and colour from the website and phoned them with questions. Excellent customer service from Ben, who sent us three samples. We confirmed the colour, he sent us an invoice by email and we paid online by credit card. Curbside delivery was easy and the roll (10' x 15') was easy for two people to carry to our elevator. Very happy with the result.

Très bon sevice, installation impeccable, à recommander!!

Super produit de gazon synthetique