Claire's

My daughter was excited to buy some jewelry. But there was a girl who has blonde hair she shout to my daughter because she touched something . She so agrasive. I'm surprised why she's did this.

Very rude Customer service. Everybody has their own experiences and mine wasn't good. Won't recommend. The blonde girl working their really needs to treat customers with respect. Everyone likes to be treated with respect.

Went here with my family, over the weekend. My husband was told politely by one person working there to fix his mask. All was fine. Until another women came over INFRONT OF MY YOUNG 3 CHILDREN saying she's going to call security on us. The other women already left us alone, said and done. I told my oldest daughter (5) that we had to leave , the look in my daughter's face broke my heart.she was so excited to go to this store. But this women scared my kids. Not good to do in a children's store !

Customer service terrible. Would not recommend having your ears pierced here. Suited for children.

well I would’ve given 5 stars but I wasn’t aware after purchasing $200 worth of gift cards that one of the staff would be more inclined to then end up sleeping with the purchaser later that day. last time I ever send my boyfriend to Claire’s without me.

My friend Colin came in to get his ears pierced. One person was working on staff, Alicia, and she was INCREDIBLE!! The store was crazy busy and she normally doesn’t do piercings so close to 7pm, but she did it after dealing with another customer requesting a piercing as well!! She was absolutely amazing and SO SO sweet!! Would definitely recommend asking for Alicia if you do!! Would give 10 stars if I could!!

I was sorely disappointed in the service and behaviour of the Claire's staff at this location. I went in this previous Friday to get a second lobe piercing; the piercer named Brittany seemed great. She dotted, checked, and asked my about the placement. Since my original piercing had nothing in them the second hole placement seemed fine. She was quick and clean but that night I soon realized that the spacing was completely off. The left ear's piercing was sitting like a third hole placement and too far from my original hole, whereas the right side was the perfect space. I couldn't go in that weekend but called and spoke with my piercer who acted like she didn't remember be and proceeded to blame me for the mistake since I didn't check properly". She told me her manager would be in on Monday and I could see her then regarding a refund. I went in today (Monday) and met the most awful human being

Alicia Is Incredible super kind , wonderful personality. great customer service , total fun :) I will be only going to this location because of her .

Just got my ears pierced for the first time and had a wonderful experience! The entire staff were so welcoming and made me feel very confident with going through with the decision. Thanks so much guys. I would definitely recommend this location if you are thinking of getting a piercing done!

Horrible customer service I went in today and spoke to the rep about getting an earring for my 1year old. Before the transaction I had explained to her about my daughter loosing her earrings on two different occasion. I chose one and made payment, she gave it to me and then I said I wasn't comfortable with the earring hook and she immediately said I wouldn't get a refund because she already took it out of the box(this was the minute I made payment). Honestly the lady that attended to me at the Guelph store acted very mean and her body language was off.I had not left the till and she said no. This is very bad service and I have just wasted $72!!!! Poor Customer service!