Peoples Jewellers

My boyfriend bought me a necklace and it broke after two weeks. We went to get a refund. The clerk wouldn't take the return, saying it was damaged, and that I'd never seen a charm damaged in my life. I don't care if you saw it. I'd like to return it because of poor quality, which is my right. We talked for 15 minutes and still couldn't get a refund. We then contacted the customer service, and the agent said that we were sorry for what had happened and that we could return it at any store. It was a really unpleasant experience. A waste of my time and feelings. Don't be sneaky with your customers, work professionally!!

My engagement ring has a prong that is slightly bent. I called about the warranty and they said the warranty will replace a diamond if it's lost, but it will not cover the cost of fixing the prong. This makes no sense. You'd think they'd want to cover a preventative measure so that I DON'T lose the diamond.Needless to say, we will not be purchasing our wedding bands from Peoples. No one needs this kind of hassle.

I own my own construction business with my younger brother and recently bought gold chains at charm jewelry. They didn’t have a chain I wanted for my girlfriend so I thought I’d try peoples. Do not enter the store unless you’re an older person that looks like you have wealth, they won’t get up off their chair to serve you otherwise. It was an online order and it was stated that it was delivered and I sent it to pick it up. They couldn’t find it and made me leave and call peoples help hotline. So after being on hold for 2 hours corporate calls the store and it’s supposed found. I go to the store the next morning and waste another half a hour in the mall because they were unable to find it again. Never shopping here again.

Horrible experience. We were met by a racist employee who didn't let us touch the jewelry as if we will dirty it or steal it. Such a terrible experience. I've never been treated that badly in my life.

Rita is amazing! She always goes beyond her abilities! Always goes out of her way to find me the perfect jewelry. The staff are also amazing! I highly recommend Bayshore People’s Jewellers!Thanks so much! :)

I’m not usually someone that go on Google for reviews but I honestly don’t want what happened to me to happen to anyone else especially it’s big money we spend in this store.I’ve been buying for peoples jewelry store since 2015 but from Billings brides location and I had a very good experience.Lately I start buying from Bayshor and my big problems start . The staff that work their is super unprofessional and they only care about your money not about the customer at all , I got an earrings that diamonds start falling and after repair now the lock is broken for a very expensive earrings the quality is very low.I strat dealing with this lady that sells in the stores so I bought: earrings, necklace and I told her I want to upgrade my stud diamond earrings to bigger carat she convinced me fast that she can help me she made it very fast without even asking for the diamonds certificates or sending for inspections! I thought it was weird but I still paid for the 3 earrings upgrades and even wear them in the store before I leave .I mentioned to here that one of the earrings doesn’t close good from the back and she just ignored me and didn’t even ask to check it or anything all she cared about is that the sell is done and she got my money , I was not too smart and just left without returning it after couple days of fail so I called here she said come I will buy you another one , my friend heard my conversation and said that your 3 earrings look smaller than the carat that the lady convinced me they was to buy them so I took them to another store and tge said that I got scammed it wasn’t the carat she confirmed they was so I bought 3 different earrings that i was told they was a bigger carat than they are and the lady that works their she used my trust and just scamed me to make the sell .When I called the manager all he cared about is how he can get me to start buying from him and do a bigger upgrade to the same earrings that they sold me previously telling me they was the carat I wanted but they wasn’t they was smaller.He didn’t care at all about my situation and was super unprofessional.I don’t recommend this store to anyone

I have come a few times and the staff are wonderful! I have dealt with Dima and she's always been very helpful and kind. She makes the shopping experience easy and smooth (:

Dima was very friendly and helpful with having my engagement ring repaired. Although I forgot to bring the original purchase receipt, she took the time to find the purchase in their system.

We bought our wedding rings with Nancy and everything went very well, process was quick and easy, Nancy was very supportive, made sure we had proper box to go with our brand of rings and let us know as soon as it was available, highly recommend getting her help! Rings arrived in a timely manner and are beautiful and perfectly sized