easyhome Lease-to-Own

The store manager is a great guy! He went out of his way to get 2 Apple Watches cause I didn’t know which one I wanted lol. Now if he knew that my favourite colour is pink it would make his life so much better knowing that if you get anything in pink or rose gold I’m sold lol

Love love love the new manager Trish!! She is straight forward and open about what you owe and balances, she doesn't push to hard to make a new saleand has a great personality! Only reason for 4* is old manager Frank left bad taste in my mouth wasn't open about pricing send would never stay on phone long enough to say how much was owing left etc! Good quality too!

Amazing staff here and very clean location. Lots to choose from! I went in there to get a 75 inch tv that Fred recommended and ended up leaving with the tv plus a stand for it. The prices are great. They were very helpful with making sure I got my tv delivered the same day. I give them 6 stars⭐️⭐️⭐️⭐️⭐️⭐️

Have been a customer for the last 7+ years and I have to say, the last few years I’ve spoken to both Trish (the Manager) and Brandon and I have never had any issues since. They go above and beyond to help their customers. They are professional, warm friendly and actually care about their customers. I couldn’t be happier deal with the both of them.

Do not go, the worst service now at the Stony Creek. I have been a returning customer and in the last 7 years I have purchased 2 bedroom sets and 2 living room sets. As per a service they offered I had them move my furniture to another location. Be aware of this as they are allowed to destroy and wreck your furnitur and not be held liable for it. I had told the guys upon picking up To make 2 loads in their small little minivan but instead they rammed it all into one load bumping and dragging my furniture all over the place they. Had no respect and neglected everything. Dealing with the manager and the regional manager I have been told they are not held responsible and that this is the service that's offered for free and that they are allowed to wreck our things we pay for and not be held liable. I've been waiting 3 weeks to hear back from them and have heard nothing. Pretty sad as I have never missed payments and always returned. Never again will I use this location.

Updating my last review, I do not know the guys name but he went out and bought a cord himself to fix the problem. As the cord was the issue and the cord was not guaranteed. I agree I am a hot head when it comes to my parents, and seeing them being treated unfairly. Its happened before with other things.I apologize for my complaint... going out and buying something that is not guaranteed yourself shows that you are in fact willing to go above what your job is.This is one time I am glad to be proven to be an idiot... and for the whole world to see...

Had a great experience with this location. The manager goes above and beyond for his customers and the sales associate Courtney was very helpful and pleasant to deal with. I got my stuff delivered and set up within two days. The delivery driver was great and very quick with putting my furniture together. Would definitely recommend this location since it’s been put under new management.

I wanted to take the time to mention Trish. An absolutely amazing woman. I have been dealing with her for almost a year now. She is helpful, courteous, understanding, and just all around awesome!!!! I had minor issue with a tv delivery. I was stressed and upset. However, Trish was absolutely outstanding! She rectified the problem within minutes and still stayed very pleasant and calm despite me being upset. She is the epitomy of customer service. I will remain dealing with this location as long as Trish is there.

Super friendly and helpful staff. Courtney and Scott were such a pleasure to deal with. Would definitely recommend this location!