Médicus

Okay, so I feel frustrated because my wife's insurance requires me to buy orthopaedic shoes from a place that has a license to sell this type of foot wear. Even if I find the same identical SKU shoe, at another store, I can't get a reimbursement for the ortho shoe 'cause it didn't come from a licensed place. How does bureaucracy and the capitalist system co-exist?A big problem for me, a forty-seven year old man is that these places cater primarily to a geriatric crowd so there's a lack of fashoinable, young looking stylish merchandise.Arrgghh!But by far the most difficult challenge is that I wear 48 Euro, 14 US. It's tough to find something nice let alone that fits. These ortho places don't stock such large sizes. If they order what they believe will fit me, I don't get reimbursed if it doesn't actually fit.Most people I call in these ortho shops don't put much effort in finding me something that's suited to my needs. Carmen did. For her perserverence and patience with my irritability, I give her 5 STARS. The store for keeping me on hold for 20 minutes 2 STARS. Blue Cross Insurance, ZERO STARS.

My girlfriend had an experience with them because she needed a compression sock. Horrible customer service,the reception is rude and even at times you feel like they're laughing at you. If you need some sort of medical products,avoid this place!

Waiting time was acceptable.Service was so friendly.

Went recently to buy products with my wife. The staff was very nice and knownlegeable. They took time to demonstrate to us how products works. Thank you

You can’t even get them to answer calls properly a real circus

Great experience! Got custom insoles made. Annie-Joelle knows her stuff! You need to make an appointment first. Better than my podiatrist. Believe me. Podiatrist was over 500$, Médicus under 500$ and you have 6 months to make modifications done at the store! Just make an appointment first. They solved my problem contrary to my podiatrist! Which are Doctors by the way!!

Excellent service from staff and Genevieve St Hilaire who fitted me for compression socks back on September 11 2020 I went back today for some socks and other things and once again the service was excellent and the entire staff is always polite and respectful, a big 5 STARS for everyone there starting with Genevieve S t Hilaire.

Nice place to get equipment. Just hope the Google location is now updated

Zero star for this location. Receptionists slow to answer and very rude. Geneviève who was suppose to help me choose my compression socks recommended me the wrong thing so bulky with velcro can't wear them under pants or with a dress. Lack of communication and professionalism never returned the calls. I paid over 110 dollars after RAMQ deduction for stuff ready to go in the garbage. I won't step foot there anymore.As you say it so well you have the well being of your customers than I need a compensation for the money I spent on the junk you sold me plusthe loss of the subvention that was paid by the RAMQ.

Zero stars. These guys are crookes.