The Glenerin Inn & Spa

Was there for Mother's Day - my mother and I both got a hydrating relaxation facial. When I say run? RUN to this place! I was taken care of by Crystal and my mother was taken care of by Aneta. Both of us have NEVER been so happy with a spa service before. Both ladies knew exactly what they were doing and they definitely made our mother's day. I strongly recommend both ladies and we will be back to see them again! xo

My second last time the there was forWedding which was wonderful in every regard. Sadly my last and final time there was this weekend. It started off poorly and got worse. When we booked our overnight I didn’t realize there was a getaway couples special where a $100 dinner credit is issued. The front desk said that the manager won’t let us have it because that’s not what we booked. (?)Our room was dirty and not made up from the previous patrons. We went back to the front desk. The clerk wanted to see the room for herself so my husband had to go back and show her.We had to wait almost a half hour for another room and were told it would cost us more because it was a king room! We could discuss it with the manager tomorrow if he was in.Our room was pathetically small. The bed occupied almost the entire room. We had to ask for soap. We were assured there was wine glasses in the room. There wasn’t. We were also told that breakfast came with our stay. The next morning, the new clerk on duty did not honour that and said she’d have to ask her manager who wasn’t in. The only consolation we were given was $20 off the bill so we didn’t have to pay more for the king room .The quality of the food and the waiter service at dinner were the only redeeming qualities of our stay.Other than that, our stay was horrendous and we won’t be returning. We had hoped it would be ‘our place’ to stay because we had our wedding there. It would seem, that from our recent experience, that this place only caters to banquets and large functions. They care little about couples staying there. I would never recommend to anyone to stay there. It may look nice at first impression, but their customer service is sorely lacking. It’s not worth the money. We have stayed in enough places that we know terrible and good service when we see it.Never again.

We had a wedding reception here at Evans room for 60 guests max. I separately rented the chair covers and sashes. Beautiful venue, great bar and hors d'oeuvre service. Everyone enjoyed the main meals as well. We had lovely adjacent patio for private use for our group as well. Lovely venue for intimate reception, the guests were quite impressed. The staff were very accommodating through the whole process of initial visit booking, finalizing details and coordination on the day itself. Lots of parking for guests.

Beautiful hotel, amazing quiet location, very friendly and helpful staff. We had a wedding there and it was perfect except this old building is not accessible for wheelchairs. The first floor is ok but ramps are narrow and steep. There is no access to the rooms on the second floor and beds are so high that it is difficult even for healthy people to get in.

This spa is an absolute gem in Mississauga. The staff are warm, friendly, and above all amazing at their job.I treated my mom to do the full 60 minute body massage, body scrub and scalp massage package with staff named crystal. It was fantastic. I recommend asking for Crystal as my mom said she was caring and ensured she received an excellent experience.The icing on top— the spa has an adorable cabin feel. (Pictures attached!)

Had our wedding at Glenerin - it was perfection. Lovely historical building, friendly staff that looks to accommodate your needs, top-notch food.Enjoy having dinner here every so often. Again, great food and very friendly, obliging staff. Just a fantastic experience every step of the way.

My husband and I had our wedding here in December 2022, and we can't thank the staff and the managers enough for our incredible experience! The planning and preparations leading up to the wedding were wonderful, both Faye and Maurizio took their time to answer all our many questions. With all of the last minute changes to guest lists and set-up that we made, they ensured that everything would be what we hoped. The day itself was wonderful. The staff were very kind and helpful, and Maurizio took wonderful care of us that entire evening! There were more last-minute changes during our reception, and the staff were incredibly professional in handling everything that came up. The food was delicious and the building was incredible, our guests loved it so much!I highly recommend booking your wedding here, the Inn is such a unique location, especially for a winter/fall wedding. Our guests loved that they could stay the night at the Inn as did we. We will definitely be coming back for a night in the future. Thank you all so much for an amazing wedding!

We had our daughters wedding there on June 16th. Can’t say enough great things about Glen Erin Inn and their staff. The renovation is beautiful, the rooms are very comfortable and love the bathrooms. All our guest enjoyed themselves!The food was amazing and cooked perfectly. A big thank you to Faye for helping make my daughter and her new husband a day to remember!

This is a lovely Inn and has many pluses to it. It’s obvious from other reviews that refurbishing of the rooms has happened (at least in the carriage house), because we had lovely rooms.The staff seemed to be pulled in every direction- the check in and check out was extremely slow, with many interruptions for one receptionist. The receptionists seemed very awkward in handling and prioritizing her tasks.While 3 people are waiting to check out, she was having to take calls for other staff to find chairs, etc.It seemed that the computer was painfully slow and I wasn’t sure why I would have to produce the same credit card to check out, when it was already on file. Many hotels don’t even require a check out to be done - an email is sent.We were convinced by a very nice staff person that we should stay and dine in the restaurant and she claimed the steaks were the best anywhere, and the 6 of us decided to dine there.No fault of hers, but my steak had to be sent back twice to get a medium rare steak! The one salmon dish was very over cooked as well and very underwhelming vegetables.Again, the waiter went out of his way to make it right and we were comped three desserts.It was obvious there were many functions happening, but it seems that staffing and better software/customer training for staff would be helpful.We did enjoy our stay for the most part.