A1 Cartridge Plus

Kuros gives our office great peace of mind. He doesn't just refill ink cartridges at a great price. He offers advice on printers and he diagnoses printer problems. When you got a ton of patients to see you need that printer working all the time. So glad he's with us. He's one of those can't-live-without kind of guy

I have been going here for my colour & black ink refills for about 9 years. The owner is so kind & always helps me. I wait 20 mins, go back & my ink cartridges are refilled & always great for another 6 months or so. I am very happy with the service I always receive. I came here last weekend & this was the only time I've ever had a problem after refilling. He asked me to come back & very generously gave me 2 new cartridges for free because I have been such a loyal customer. I will continue to come back here because they are such kind, knowledgeable, helpful people & I highly recommend this place if you need assistance for your printing needs. :)

I highly recommend the staff at this store because they give excellent and fast service and try very hard to make the customer happy. I have used their service for many years as a school IT manager and for my own family needs. I feel they really deserve 5 stars for their commitment to customer service for over a decade.

Kouros is the real MVP! He has always come through for me when I’ve been in a printing bind since adolescence! A true pillar to the community.

We are losing our local small businesses over to the big box ship it in ship it out, throw it out conglomerates. A1 Cartridge shop owner and wife are kind, local, personable, affordable, and help out with older printers. My HP 8600N is nearly ten years old. I'm not a total tree hugger, but why throw out stuff if you can keep it in service for longer with the help of folks like these? It becomes a landfill otherwise..... So much gratitude for this earth-friendly, small business. I miss small-town Canada and small business owners. One day you might as well. Hopefully not before it's too late. THANKS, A1! You are indeed A1.

Just purchased a toner cartrige for my printer, the gentleman was kind and very supportive. Thanks for the service and advice.

Great, fast service. Kouros was very helpful and informative. Now I know where to get my toner refill, less than half the cost of purchasing new name brands.Update:Had an issue with printers photocopy print outs and Kouros told me how to trouble shoot and problem was solved. Saved more money. Thank You!

Got sold unusable ink cartridges was knock offs wouldn't work in my printer, nice guy otherwise but def never returning

Fantastic service. The Owen not just refill the ink, but also proactively provide me knowledge for taking caring of ink an else. Much appreciated! Lovely service I had. Will be long time customer for sure.

Very disappointed with their service. They’ve done work without getting permission from customer. They’ve charged customer additional money for fixing the printer when it’s really their issue with the refilled replacement cartridge that didn’t fit the printer. Stay away from them.Update: they are still trying to push responsibility away. It is owner responsibility to reach out. They couldn’t even tell the difference between a 1 and a 7 on my writing. No matter what, even $15 diagnostic charge, customer needs to be informed when dropped off. It was never brought to customer’s attention that they are doing diagnostic. They ask me to try their toner and it didn’t work! Then they asked me to bring the printer in and all they said was that they would make it work and call me. My printer is quite new. It’s not my printer’s fault that you couldn’t bypass your toner chip issue!