Ecoheat Inc.

Two guys came and installed our unit today. What awesome young men . Professional , they even cleaned off his finger prints on the unit. Answered all our questions . We are very happy thus far with your Company’s product. I will be recommending your business to any of my friends that are looking to get a heat pump. Thanks so much . New heat just before the storm this weekend .

Corey and Jeremy installed our unit yesterday and they did a great job. They were very professional and answered all of my questions. They cleaned up after themselves and ensured that I understood how to operate our heat pump before they left. I would definitely recommend these guys.

Firstly we are very happy with the Daikin pump and the installation process. I only gave 2 stars because of a very unpleasant call I had regarding an invoice. Apperantly their full warranty doesn't include service calls and you can't ask about it without being shout at. I started the call by saying that I will pay (and I did) but it escalated quickly and I was told to not call them again. A very disappointing customer service.

Ecoheat made the decision of adding a Daikin heat pump to our home a quick and easy process. Matt was able to professionally explain the benefits in great detail as well as beat our previous quotes. A week later the unit was installed.The installers were running late at their previous job and called with an apologetic update prior to our appointment stating they would arrive ASAP. Upon arrival they were friendly, professional, and again answered any questions we had. They provided a full intro to the unit before cleaning and packing up for the day.Customer service at its finest from Matt, to the install crew, and the office staff, would highly recommend as each interaction was kind!

I had been looking for someone to install a heat pump for months. Many companies I contacted either never called back or, if there was an appointment set, didn't show up. The ones that did come in to do an estimate didn't want to deal with my older fuse setup. Quite by accident, I came across an ad for Ecoheat and decided to give it one last try. It was the best move I've ever made! From initial contact to full install was exactly a week. The guys who did the installation were very professional and quite personable. Everything was explained to me in detail (they had to answer a ton of questions), using examples I could relate to. They were neat and tidy and cleaned up after themselves, leaving the place spotless. The unit itself runs very quietly, and the heat it gives out feels much more comfortable than baseboard heat. I was in the habit of only having heat on in the room I was in, but now my entire living space is cozy warm. I would very highly recommend Ecoheat to anyone looking for a heat pump.

Love our heatpump , great brand. They have replaced the unit under warranty 5 years into ownership. Little slow to service when there are issues but it always eventually gets taken care of overall very happy with Daikin and eco heat

The guys that installed my heat pump were really great, very personable and approachable and professional. My unit works great!! Really happy with my purchase. Thank you EcoHeat. I would recommend them to anyone.Lori - Grand Bay - Westfield

Purchased Heat Pump from EcoHeat which was bought out by Atlantic Air Cleaning Specialists. The purchase included a 12 year parts, LABOUR, and compressor warranty. The unit itself gave us nothing but problems the first year. I've seen us go weeks in the middle of winter waiting for a technician to come. Additional weeks for parts to arrive. But, all issues including diagnostics, we're covered under the labour part of our warranty, so we thought. We were never charged and that almost made up for all of the system problems. That gave us peace of mind that if anything did go wrong at least we didn't have to pay for it. Now, two years later, EcoHeat has been bought out by Atlantic Air Cleaning Specialists and I'm being told that diagnostics are no longer covered under my warranty, and according to EcoHeat they never were.So, new company, new rules, existing EcoHeat customers get shafted in the transition. Bottom line, not happy with the unit, not happy with the service. Not a happy customer. Will take my business elsewhere.

We just got our first big winter bill and compared it to last year. We are down 36% in cost plus we have been more comfortable this year than last (even with the extremely cold weather last month)! I have been watching every month the bills to see the true cost benefit and I have been pleasantly surprised that the 30-40% cost reduction that is often spoken about in regards to heat pump installation is being realized by us! We are very happy with our system and with a medium sized home this has made a HUGE difference for us ever since we had it installed end of May 2017. Every year our costs seem to just get higher with last year the worst which is why we decided to switch and try a heat pump. We have a blower downstairs and up and it works amazing - we just leave it at the set temp and rarely ever think about how warm or cold the house it - it is always just comfortable!

Just wanted to send a quick note regarding the installation!  Hats off to your guys here!  They were very professional and polite while they were here.  Too many times I see and hear contractors and some of the language that goes around a site.  People sometimes forget they are in somebody's home and that children are present and being respectful in the way they handle themselves goes a long way!We appreciate the help you provided and the professional installers that represent your company!