钢琴超市 Piano Superstore Richmond East

The price is stunningly beautiful! Sale lady Kristin is so obliging and amiable. Quite satisfied with my shining piano! Highly recommend!

Absolutely 5 stars!If you are upgrading your piano, this is a must-go store. The staff is very nice, patient and knowledgeable. I was fully informed why my old piano was not working in a good condition and why their used pianos are in great showroom condition but affordable price.It saved me a lot. We sent a technician to inspect the pianos. He said this is the best used piano store in Greater vancouver because of their professional reconditon work on each piano.If you want to pay less but get a better piano, go check out here.

Strongly recommended! Just got a decent Kawai upright piano BS20 from them. We have been in the market for a couple of months. This is the only store we have the experience beyond our expectations. The staff are nice, professional and knowledgable. They were patient and not eager to close the sale, instead, they have advised a lot to my family about what we need to prepare for a wonderful piano learning journey. Thanks to Kristin for all the valuable information. Thanks to Victor for coming to my house to check the moving access. I know it was super difficult to move the piano to the 2nd floor of a townhouse. Anyway, we made it.

My friend introduced this shop to me. The service is thru-train, from moving to tuning. Also, they are very efficient. I bought on Saturday, the piano was home on Sunday already. The saleslady Christy is super nice providing lots of information. Great shop, great piano.

Comparing the used pianos from the other stores, this store was great. The sale was nice and professional, and the piano’s condition is very good.

I am moving and looking to upgrade my piano. Before this place, I went to multiple piano stores and couldn't find one that suited me and in my price range. Plus, most had pushy sales people or pianos of questionable condition.While I had to make an appointment, it was very easy and they were very accommodating even though I asked to come in the very next day. Kristin was super helpful as well. She spent a lot of time explaining to me the different parts of a piano and what to look for when buying used. She also went over the types of conditioning some of their pianos have undergone. After having viewed so many used pianos, the prices here are very reasonable. I picked out a gorgeous Yamaha U10A that plays beautifully. Kristin was very upfront about pointing out that the music stand hinges were a bit loose (I hadn't even noticed) but she arranged to have it fixed right away. Again, they were super accommodating with having it delivered the next day and I am beyond happy.I would recommend anyone looking for quality pre-owned Yamahas to check this place out

Just bought an used Yamaha U3. The piano is in a very good condition and it's the best price we could find after visiting several stores. The staff are professional, knowledgable helpful and very nice. Definitely recommend this store.

After three separate visits and countless hours in the store, we bought a beautiful piano that is exactly what we were looking for. The piano was within our budget, and meets our needs perfectly. Our two boys (11 and 13 years old) are very happy with our new purchase. The staff who helped us from the beginning till the end (Victor) was very helpful, patient and not pushy at all. He allowed us to test all the pianos in the store (there were more than 20!), and we even came back another day to test more. We even had to make a third visit just to satisfy our inquiries! All the pianos are used, but extremely well conditioned. Their prices are competitive, but Victor gave us awesome discounts due to the Boxing Week sale. At the end of our search for the perfect piano, we decided on a 37 year old grand upright basic-conditioned piano and we are very happy with our new purchase. Although it is not fully conditioned as some of the other pianos in the store, ours was very well kept and barely used. Victor was very helpful in helping us understand the piano inside and out. He was very transparent with all details, and did not withhold any information. We even had same-day delivery! The only minor drawback was the transporting of the piano by their movers. They are very analytical when it comes to the access to the house, especially the number of steps needed to enter the premise. They had incorrectly counted our steps, and caused a bit of confusion. Instead of four steps, they reported an extra step which they wanted to charge us extra for houses with more than three steps. However, Victor was very courteous and professional about this minor issue. He dismissed the extra charge, which shows great customer service. We would definitely recommend this place if you are looking to buy a piano.

We had been looking for a long time for a used quality piano but found the prices were quite high and selection limited until we came across the Piano Superstore. I made an appointment to view the pianos and met with Victor who spent over 1.25 hours going over what to look out for when purchasing a used piano and the differences between fully conditioned vs. basic conditioned pianos. He was very informative and there was no pressure to buy and he encouraged me to come back with my sons (both Gr8 level RCM) to try out the pianos before making any decisions to make sure they were part of the selection process. Victor was very knowledgeable, honest and helpful and seems to really know his pianos. I went back twice to try the pianos and even brought our piano teacher friend with me to examine and try the pianos, she was pleasantly surprised by the quality of the pianos for the price and said she would refer her students to the Piano Superstore if they were looking for a new piano We decided on a basic conditioned 28 year old Yamaha U3 and the transaction was smooth afterwards with payment through to delivery to our house. It has been two weeks now since we purchased it and so far the kids are really enjoying their new piano - they say they really enjoy the feel and sound of the piano and they have been playing more. Thank you Victor!