Ren's Pets Thunder Bay

Nice open concept, lots of dog stuff but for us cat people there really isn't much to choose from, would be higher if they had a larger selection. Seems they cater more towards dogs.

Almost too much to choose from. Awesome store for my fur babys

Felt so discouraged with finding a new pet food keeping my dogs allergies and DCM in mind - until I walked into Ren's. Nikki was SO knowledgeable and helped me find a food that works for my dog!! I am soo relieved, Ren's will definitely be my new pet store.

Very nice open concept store. Widest selection of raw foods and lots of sales/discounts!

Seems like a decent place although I couldn't find the items that I was looking for.

Very friendly staff wish they had more for birds but over all nice place to shop

Decent selection of good quality wet cat food and raw pet food. Lots of toys aswell. Very kind and helpful staff, I love it here!

Awesome and quick service. Very helpful with water quality problems. Knowledgeable!!

I've been a very loyal Shopper at another pet store in town however over the years the service has really gone downhill. After I got a new puppy I stopped at rens with the puppy just to pick up some extra treats and and toys as I was taking her to work with me all the time. I found the staff was absolutely amazing and I kept going back. Again today I brought my puppy who is now 6 months old to the store to get a new harness after trying out another store and getting absolutely no help and they didn't really seem to care whether I was going to buy anything at all. Lucas helped me, we sized the harness up on the dog. He adjusted it and made she she was comfortable .I inquired about glucosamine for both my dogs, Lucas was able to show me what I needed for each of them. I think I will be switching all my pet shopping to Rens.

I've been at this store twice and both times no one greets me or says hello, not even a how can I help you.. poor customer service and needless to say I will not be back