Ukrainian Credit Union Limited

I had an exceptional experience with Ukrainian Credit Union and I would give them five stars without hesitation. They went above and beyond to assist my family during a difficult time and we are extremely grateful for their support. The staff were friendly, professional, and knowledgeable, and they took the time to understand our unique situation and provide tailored solutions to meet our needs. Their customer service was outstanding and they made the entire process seamless and stress-free. I would highly recommend Ukrainian Credit Union to anyone in need of financial assistance or banking services. Thank you, Ukrainian Credit Union Team, for all that you have done for us!

My family and I are very thankful to Ukrainian Credit Union for their professional and efficient client service. My family received mortgage with Ukrainian Credit Union. It was a fast and easy process. Natalia Chervonyi was very helpful taking her time explaining us all the information. Olena Dzyubak is always ready to assist us with any banking questions we have. Thank you for your outstanding service!

HYGHLY RECOMMENDED!I wanted to extend my thanks to Ukrainian Credit Union, for being there for me and my family. For the quality of services they provide for the community with a smile on their face. Great team of professionals will take care of all of your banking needs.Thank you Natalia Chervonyi and Olena Dzyubakyou are the best :)

Dear London team,I would like to wish you all a Merry Christmas and a Happy New Year. I have had many relationships with many financial institutions over the past 25 years in Canada. However, I have never encountered such a high level of professionalism and quality of service that you have been providing. I greatly appreciate the work you do for us, your customers, and would like to give a special thank you to the branch manager, Natalia Chervonyi. Wishing the very best to all team members of your branch.Sincerely,Nikolai

For new emigrants this is a good opportunity to open an account and start a credit history. The staff speaks Russian and Ukrainian, which is also very important for those who speak English poorly. Good work of employees, quickly and efficiently. .convenient online application. Thank you for your work and responsiveness.

I brought a friend here for his banking.They are very helpful & knowledgeable.Looks like they have great rates too.

Outstanding team! I, on behalf of myself and my husband, want to thank Natalia and Olena for their help and support! UCU team is the best!

2022 Update: Still by far the best place I can find in London for GIC investments, interest rates are still a LOT better than what TD, RBC, CIBC, Scotiabank offered for 1 year term deposits (currently 4% with Ukrainian Credit Union. Major banks offering only half that on average). Two years with them and still a very happy customer for my GICs.Original Review: Joined them because their GIC rates were nearly 2x better than TD bank. Pleasant staff, friendly and easy to work with. Would definitely recommend them for GIC investments as of Dec. 2020.

Great Experience!Natalia Chervonyi was recommended by a friend when my client started looking for a mortgage specialist. I called Natalia and never regret it. She works with her client's best interests at heart. Natalia is a knowledgeable and attentive. Made us feel comfortable despite the stress we went through a home buying process. I will definitely recommend Natalia as a Financial Advisor to my clients.

Great people work there, provide an exceptional service, but I think they need more room, community is getting bigger and sometimes there's just no space inside.