London Drugs

I was at this location on December 29, 2022 in the evening & received the worst customer service I’ve experienced in a while at the electronics section.I asked a young Asian man for assistance and questions about a computer chair I wanted to purchase, he told me he would find out and come right back, and left me standing there. I stood there for 10 minutes and went back to see that he was back behind the till helping another customer! When he saw me he said someone else would help me and I had to wait in line again. Unbelievably unprofessional and rude, and I certainly won’t buy from here again.

Do not go to this store to take pictures of small children. The whole time the photographer has no communication with the child, like a machine, not even say “look at my finger”. Knowing that the child can not hold on for a long time, shoot half way and went to talk to others. I felt all the time that the man just wanted us to leave no matter whether it is taken successfully or not. Shot for half an hour, none of them can be used. Blamed that our kid should be more cooperative. After leaving this place, I got it done MacBain downstair in 3 minutes.

Clean, crisp, London Drugs blue looks good against the skylight and wood panel lobby area. Southgate did well in securing this new anchor tenant in this space.

This place has an amazing menstruation selection! I was shocked to find 'period panties' as well as an impressive selection of menstruation cups! There are also bamboo products, organic cotton, and more! I will definitely recommend women check this out!

I was hoping to purchase a new pair of wireless headphones today, I was there roughly 15 plus minutes. 2 associates/ management decided to watch me instead of asking if I needed assistance. As soon as I left that section, they went their own way.Great customer service, the company I work for, people can get written up for not assisting customers

This London Drugs is an amazing store. I was surprised at the reasonable prices. This store has everything. It is huge, but easy to get around and find what you need. Please stop by and have a look.

Nice store. It’s clean and well lit. London Drug’s as it’s name implies is a store that has a pharmacy but there is so much more. There is computers, cameras, small appliances, personal items, make up and groceries and still more. Prices are reasonable. It’s seems claustrophobic a it as the aisles are somewhat narrow and shelves a high. Otherwise it a good store for a lot of things you might need at home for a reasonable price.

Great store and frequent sales on many items. I buy online from here too. I would like to offer a suggestion - when London Drugs asks purchasers to review items bought online, an incentive (bonus LD points!) should be offered. Many other businesses do this and it does take time to write honest reviews, each with a photo or two. So people should be rewarded for doing this, especially since their reviews will influence many others to purchase as well.

We have been going to the pharmacy for decades. This review is about the pharmacy mainly. The pharmacy is excellent. I sometimes have to get changes done to my dad's blister packs and the staff have been very accommodating. In general staff are quick, kind and friendly. The pharmacists especially Mandy are exceptional in knowledge and customer service.Very dependable people and they deliver.

I love LD and this was my first time in the new 51 Ave location. Gorgeous, but unfortunate that my experience was so disappointing.I was indecisive between two similar cosmetic products (same brand) and ended up doing a couple purchase/exchange transactions over 11/30 & 12/1 (different location). The brand had a 20% sale, which apparently ended on the 30th. I hadn’t realized (till now 12/4) that my last exchange left me paying the regular price, vs. my original sale price.I explained the situation to the (who I believed to be) Store Manager & asked if a price adjustment could be made to reflect my original price. I was told no, & that since the brand was going to have another 20% sale in two weeks, to just come back then, as easier for everybody. I noted that certainly discretion could be used to refund the ($4) difference today? I was told yes, but then I’d be telling everybody that I was able to manipulate pricing (because people talk). What?I can appreciate policy, but to boot, for LD to know that in two weeks the price could be matched anyway, yet still not resolve the issue today, left me completely baffled.I left & will go back (different location) in two weeks for the price adjustment. I will not be returning to the 51 Ave location again.UPDATE: 12/5 Thank you Roy (Store Manager) for the quick and fulsome resolve to the above!