St. Albert & Sturgeon Primary Care Network

So the Doctors and the Nurse here are fabulous. I haven't had any issues so far with any of them. Can't say the same for the receptionist. She needs to go, as she apparently isn't doing anything for your reputation. She is rude to the people coming in. She has terrible bed side manners and overall just not a pleasant person to deal with. Your taking care of pregnant women who are already hormonal and agitated as is. And although I can appreciate that everyone has a bad day, my multiple run ins with her distasteful manner has left a sour taste in my mouth. So much that I have questioned coming back. And if I should even consider sturgeon hospital. That being said the dealings I had with the nurses at sturgeon were absaloutely amazing. So they have saved me from those fears. Be weary people if you doctor recommends this place, be prepared to have the receptionist be rude towards you.

Not overly impressed with the care received here. I was referred here as a maternity patient and while some of the doctors are great and obviously care, most don't seem to. As a maternity patient, you never see the same doctor twice so one appointment the doctor tells you if you need time off to rest and recoup, they will give you a note but if you decide to wait one more appointment before it's really necessary to take some time off you may be hooped because some others won't consider it and basically brush off any pregnancy related problem as par for the course. It sucks never getting to build a relationship with one specific doctor and now I regret deciding that I wanted to go to the Sturgeon. While I understand one specific doctor can't guarantee to be at your delivery, it would be nice if your prenatal care was managed by one person. Next time I will ask to be referred anywhere else, even if it means I have to go to a different hoapital.

I cannot begin to express my satisfaction with the staff at the St. Albert & Sturgeon Primary Care Network. From the front desk, each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could. Please forward my thanks on to each and every one of the staff there. Thanks!!

Love St. Albert PCN. I attended a few of the courses and got so much valuable information. If you haven’t been to any, you should definitely check them out. Staff are all very knowledgeable and friendly.

My wife and I use the services provided at St. Albert and Sturgeon PCN. All of our experiences to date have been nothing but positive and professional. I speak highly about this place in conversations with others.

I loved my whole experience with the PCN Clinic.First, as a Maternity patient, I loved that I got to meet my 5 potential doctors before giving birth, and I never had to wait longer than 10 minutes to get in to see any of the doctors. Everyone was so helpful and my birth story was uneventful - something I was really appreciative of!Later, when I needed help with Postpartum stress, they were there for me, recognized the signs, and found me the help I needed.Now, I go to them for free programs that have helped me with my health and wellness journey.Overall the PCN is an asset to our community and I'm so glad to have it!

Update: after saying my complaints and concerns with some of the doctors I know see the two doctors on tuesdays and they are wonderful!!! It has changed my outlook on this maternity clinic.If you’re a first time mom I wouldn’t recommend this clinic.They don’t really review or talk over anything with you at your appointments and if you try and bring something up you’re made to feel as a burden. It’s a get in get out appointment type feel.The one nurse however there is absolutely amazing she’s probably the best part of this clinic. Any experience I’ve had with her( I wish I remembered her name) made me feel more at ease.

When I walked in to the receptionists desk I said hello and as there were two ladies working at the front they were chatting with each other and did not acknowledge me until her story about her weekend was over. She then continued to check me in and I went and sat down as she went to tell my caregiver that I had arrived. When she came out from the back she started laughing to her coworker and said (caregivers name) is so funny

Worst place and worst receptionist of all time. We were referred to them by our family doctor for my wifes appointments.1st bad receptionist experience: my wife cancelled her followup check up (2nd) appointment a couple of months ago. On the day of the appointment, this rude receptionist called and rudely asking why my wife missed her appointment. She explained but the recep refused to believe her. Not professional and unfriendly in everyway.2nd incident: while my wife is getting ready to be checked about her weight, my wife left her phone on a chair near the weighing scale and the same receptionist rudely commented NOW I HAVE TO CLEAN THE CHAIR too"3rd incident: the next working day after my wife had her fetal echo at royal alex

Great OBs, I like the way they rotate and you meet anyone you might get in the hospital when delivering. And excellent experience with both of my children. Very clean new facility. Helpful, considerate front desk staff.Do not park by Ardene, park across from Canadian Tire. They are located on that side of the mall past the food court in the back.