CIBC Branch with ATM

Went in yesterday, extremely slow service .1 person ahead of me and 2 tellers working . The person ahead of me took almost 10 minutes , the other teller still had the person there when i left … talking about their vacation they just got back , while customers just waited in line . No rush here … when i finally got to the teller she was easily able to tell i was annoyed and purposely took her time to make it longerrrr….. had to bring over the branch manager asking me why i wanted to withdraw $2100.00. His reaponse was thats alot of money , and thought i was pulling a scam . Unbelievable.Didn’t apologize or anything after . Need to switch banks in the future if transactions are going to take this long . I would hate to be there when the place is busy

I was up early in the morning and decided to finally renew my broken debit card at this CIBC. I walked in and was kindly greeted by an elder lady named Wendy.She was helpful with all of my demand's though quite timely, however, I realized she was more so thorough and did not move forward until every nook and cranny has been dealt with.I asked Wendy if she could possibly modify my name uniquely for my new debit card (which I’ve done before at the Devonshire CIBC). She claimed it wasn’t possible. “You cannot modify your debit card to any other name than your government name” said Wendy.It may be a recent rule, though I would’ve liked it.I definitely felt most comfortable at this CIBC than other ones.

I Love my branch, the people here are great. A little slow sometimes but worth it.

Great service

Useless teller and manager. Literally called earlier today and was told to come in to get a new Cibc credit card. Show up 5 mins before 5pm and the teller starts complaining it’s too late and shouldn’t have waited till close to come and do it. Then says they can’t even do it … WHY WAS I TOLD TO COME IN TO THW BRANCH?!USELESS

Been with this bank for almost 20 years now and everytime I've needed help, they've been there. Thank you