Sleep and Alertness Clinic

It’s been over 17 years going to the same clinic. Staff has always provided excellent service as well as the clinic is very clean. Dr. Barbera has been my support my angel. I am a patient with a condition called #Narcolepsy and the way he pays attention to everything I go thru I appreciate him more and more each time .He is an excellent Dr. the best… always on time believe me when I says on time. Yani

I'm pushed to write this review to alert other patients about the awful service I always receive at this place. There must be a better clinic to find a solution for your sleep problems! First: be prepared to waste your whole day here because in 99% of the cases you'll be seen (in the best scenario) 2 hours after the time you've been booked for. Surprisingly, once you get to see the doctor, they rush the appointment because they 're running behind the schedule. Second: in order to get treated" I was basically forced to take a melatonin onset test which I had to pay out of my pocket (650CAD!!!!) because it seems that the doctor who prescribed it is a researcher and is collecting data for a private study. I already knew that I had issues with melatonin and I'm not a physician! Then I was forced again to stay overtime for my overnight sleep study. I couldn't sleep the whole night because of the cords and cables stick to my head (that's actually my fault as I don't sleep well if I'm not in my bed)

I was at this clinic on September 25, 2022 and it was really an excellent experience over there. The facilities are immense and the atmosphere of the clinic is very homely and cordial. Specially the know how and the detailing of the attending staff was really very touchy and caring. I strongly recommend any one to have a visit for any sleep apnoea. All the very best SLEEP AND ALERTNESS CLINIC

Very American experience. But I see on the thread Dr Shapiro prescribes medical grade Melatonin. If maybe someone could share what the doses are ?

Worst clinic ever very unsatisfied with my experience and the resultsIf I could give a 0 star I would ...the lady dealing with my room took 3 an a half hours to come put the wiring on my head an body when I asked in between the 3 an half hours when are they coming as I am getting tired...there excuse was they had other patients to deal with.

Place is deserving of it’s bad reviews and was a major waste of time. My sleep study was confirmed. I arrived promptly on the night of my sleep study only to be told right there and then my appointment was cancelled. Night staff also didn’t know what was going on and had to make a few calls. Apparently the person that booked me in didn’t correctly copy and paste my email to tell me my appointment was cancelled. I get emergencies happen but what was infuriating was she even got a bounced email when she incorrectly emailed me and didn’t even think to follow up on that. Not even a voice mail was left to inform me of the cancellation. Super unprofessional and unorganized. I waited months for this appointment and now I’ll be waiting another few months to get rebooked. Not going to risk booking with this clinic again, who can’t even properly inform you of a cancellation. Don’t waste your time here.

Terrible, rude, incompetent front desk staff. Fantastic facilities and wonderful overnight staff. Dr. Shapiro himself is a card. An odd duck. He's extraordinarily disorganized, over confident, and absent minded. All he did was prescribe a sleeping pill that didn't work.

This office is one of the rare medical teams that actually takes the time. So often when you're interacting with medical professionals you can feel like a subject on an assembly line, lucky to get a few moments with the doctor.That was not my experience with Dr. Mankoo/his team at all. Both the doctor and his team were very through, asked a ton of questions, and invited me to as well. It was clear that everyone was invested in figuring out the problem.Happy to say that we were able to figure out the problem in quick order, will definitely return in the future with any sleep-related concerns.

The suite was decent.The explanation for everything that would happen, was mediocre at best, especially after I explained I have ADHD and Executive Function Disorder.The technician that put the various pads etc., on me, wasn't exactly the warmest person in the world. I was put off, actually, by her demeanour.The room was good. A little hot for my liking, but, there was a decent fan available, and it did well enough.

The staff are obviously very busy and stressed and it makes for a really uncomfortable experience. (on top of what is already a very uncomfortable experience). I didn't understand some instructions, and the staff made me feel really stupid and like I was just an annoyance to them, not a patient trying to figure out a solution to a medical problem.