Pet Valu

Great staff, great products at a great price. I love supporting this local store!

So, my wife bought a large bag of dog food and had it placed beside the car as it was locked. I was in another store, did not see it or receive the text, drove away and an hour later got the text from her telling me to pick the bag up. Well, needless to say when I returned there was the bag. Thanks Pet Value staff for looking after us.

No better choice. The quality staff, knowledge of pets and needs and general supply of products has never failed us.It's the only choice for your pets needs.I am thankful for this great business.

Most of the staff is personable and helpful. They are knowledgeable about the variety of products available for our menagerie of pets. The price of Blue Buffalo dog food is higher than other stores, however I appreciate that an employee will help carry multiple bags of dog food to my car.

I am writing this review in regard to an unfortunate and unexpected experience I had with the Amherstburg store.I had phoned the store to check stock of Big Country Raw which I wanted to buy for my small dog who has kidney disease and i would ultimately switch all my pets to it.My dog has been having an issue with eating which is a symptom of the disease.   This was basically my last resort to try to get her past her anorexia.When I phoned the store I spoke to the owner, asked about stock and asked about Big Country's return policy.At this time I was given a lengthy and unnecessary speel about how they prefer not having/taking these returns because 'they take up too much room in their freezer'.  And that they are a small store with limited space.I listened to this wondering why their lack of freezer space was even my concern.  When Big Country Raw clearly takes returns.After all this he proceeded to tell me about my 'picky eater' dog and the problem with her.   I clearly corrected him and told him that she was not 'picky' but in fact quite 'sick'.  This was not news to him since I had spoke to him on several occasions about her.I am writing to tell you what transpired and to let you know that I will not be buying any pet needs at this store.I was shocked that they tried to talk me out of purchasing from their store on the basis of lack of freezer space.Also the insensitivity he showed regarding my sick pet was so upsetting that I will not return to this store for fear of what I will say to him.For your information.   I will also be contacting Big Country Raw and letting them know how their feeder store is discouraging purchases on the basis of lack of freezer space.

Love this place. As an owner of three cats they don't laugh at me or make me feel weird. Store Owners are incredible. They hire real solid people. Girl with tattoos is super helpful and friendly. Remembers my purchases everytime.

Super friendly and knowledgeable staff. Locally owned and good prices. Has anything you may need for your pet. They also support local animal rescue!

The store and staff are very pleasant, but the quality of certain products have been declining the cat litter for example no longer clumps and leaves a mess in the box it used to be a good product but is poor now

I have always enjoyed the helpful experience from the staff. They are also very sweet. The bathing area is perfect for any size dog and person as well as being reasonably priced. The groomer does a fantastic job clipping my dog's nails and is very understanding.

Okay, Googlemaps, neither The Source or Pet Valu or in the same building as Wal-Mart.Love this store for a special treat for my canine best friend. They have a nice array of cookie-like biscuits and fun wet food for that special holiday. Huge selection for anything you might need for your pet and there's a wash station that we haven't used personally but I've seen used and it always seems to work well for those folks. Great service though, it must be said, the cat is usually pretty cranky. I would be too if drooling idiots (and their dogs) were always invading my space. Great store.