Urban Barn Mayfield Common

I shop and purchase multiple items at urban barn. My visit to the Mayfield Common store in Edmonton was disappointing and quite frankly , the stores’ staff need some training and disciplinary action . The “ manager “ never once acknowledged me , nor turned around to see if I even existed … when other staff were asking her questions to help with my purchases . Staff were more busy dusting or throwing a broom around than helping me . There was NO other customer in the store . I stood in that store , and at the check out counter for over 45 mins . No one stopped what they were doing to assist or problem solve so I could purchase the items I needed . I walked out of the store. I WILL contact urban barn head office to express my disappointment.

The staff at mayfield comman go above and beyond towards customer service!!! Thank you

Very goodClean, stuff are friendly.Very disappointed with the company policy about not being insurance to help costumers carrying things outside.Like HomeSense does.I hope the company pay the insurance and serve costumers that need a bit of help or spend lots of money in a piece of furniture and left out alone because there stuff can’t help.

Went to go pic up pictures that bought on a Thursday and couldn’t fit them in the vehicle I drove, forgot to pick them up on FridayWent on Monday and an employee said I needed a Piece of paper?Do you have a system that knows who I am from phone numberEmail or name ?Completely wasted my timeNever shopping there again

Great Furniture Selection and Helpful Store Manager!I recently visited Mayfield Urban Barn, the largest Urban Barn store in Edmonton, and I had a really positive experience. They have a wide variety of furniture options to choose from, which made it easy for me to find something that suited my style.I was in search of a custom-made sectional, and I was thrilled to find one that fit perfectly in my living room. The quality of the furniture is impressive, and I'm very happy with my purchase.I'd like to give a special mention to Coco, the store manager, who was incredibly helpful throughout the entire process. She took the time to listen to my needs and provided valuable assistance. Her expertise and friendly demeanor made the shopping experience enjoyable.The customer service at Mayfield Urban Barn is great. The staff members are friendly and welcoming, creating a comfortable atmosphere. It's nice to shop at a store where the employees genuinely care about their customers.I highly recommend Urban Barn if you're in the market for furniture. I'm really pleased with my experience at this particular location and will definitely consider them for future furniture purchases.In summary, Urban Barn offers quality furniture and friendly service. Check them out if you're looking for a great furniture shopping experience!

I don't get to shop often so when in the neighbourhood I stop in at Urban Barn. I always find something (big or small). I found some lovely red star stocking hangers for my fireplace so I could hang Christmas socks for my new puppies. I haven't put up a display yet, but trust me they are awesome!

Love shopping at Urban Barn and definitely some of the best customer service I’ve received (and I’ve done a lot recently after buying a new home). Danahe has gone above at the Mayfield location. Happy customer. Thanks!

Nice store with beautiful high-quality furniture, most of which is made in Canada. It's pricy, but solid and made to last. This location has really friendly staff.

Our couches are less than a year old and all of the cushions are sagging and lumpy. I contacted customer service as our couch should have been covered under warranty. They stated there were no issues with the couches and regular maintenance was required and have not responded to any further emails. I have rotated and fluffed the cushions on a regular basis and there is no retention in the shape of the cushion. Do not buy furniture there as the warranty means nothing.

Poor customer service. Two employees were too busy talking to each other at the counter. When I put my items on the counter to pay, they motioned go to the other side and had to call someone else to ring in my purchases. Made me feel like I was bothering them and in their way.