RBC Royal Bank

We recently worked with Sydney for our mortgage renewal, and her service was impeccable. She truly went above and beyond and was also fun to chat with! Thanks Sydney!

amazing service, Jamal and Michelle were fantastic, always friendly, fast clear information and they followed up on my requests all the time, if you go to this office ask for them

other reviews dont lie, this branch is horrendous, they have caused numerous errors with my bank account, mortgage, and credit card. I have paid multiple NSF fees due to their incompetence ! stay away at all costs. I will be switching from this bank so I can avoid this level of negligence. Their mortgage person (shark-something, actual real name!) has to be one of the most incompetent people to have ever stepped foot inside of an RBC branch, messed up my accounts, missed numerous appointments.

Is there a way for a new client to make an appointment without having to sit on hold and talk to a robot that can't understand that I don't have any account number to give to it? The account I want to open apparently needs an appointment or I wouldn't be trying to make one. Hopefully you can let me know!

Where do I even begin...I was having such a hard time finding a good and honest specialist. I kept on getting the short straw and all my time and hopes wasted. TD was the worst experience by far, they wasted 3 months of my time when I could have locked a mortgage rate at a low point!! I ended up getting Anthony's contact information from a trusted realtor. I didn't know I found such an amazing mortgage specialist. He took the time to really get to know me and my situation. All my ups and downs through the crazy process. He reassured me time and time again even as all my cosigner were getting taken out of the mix. He got me approved twice and worked so hard to help me. I have never had someone help me so much, and put so much effort and time to do so. I am soo very grateful I got Anthony's number. I never really liked dealing with banks but Anthony changed my experience.If you are looking for someone trustworthy and willing to fight for you, don't look any far. Anthony is your guy and you should hit him up right away!!!

Went to RBC bank today to update my mortgage information that an inexperienced clerk made a mistake on 2 weeks prior. I wasn't happy as it caused my account to be in delinquent status, but one of the advisors Helen Li helped me patiently and fixed all of the mistakes made by that clerk. I was impressed with her services and professionalism when dealing with an annoyed customer on mistakes she didn't make. I left very satisfied and would recommend her if you're looking to have a good banking experience.

Great experience with Anthony La! Writing a review on here because he doesn't have a page?We originally went to a mortgage broker to learn about the whole home buying process and pre-approvals, but my colleague suggested for us to check with RBC bank and their specialists because I had expressed that I was hesitant about monoline lenders. My friend had a positive with Anthony La and referred him to me.My Verdict: Anthony was great to work with. He was open and straightforward. He works hard for his clients and will try to match any reasonable rate other banks's mortgage specialists could offer. I know this for a fact because I called up a mortgage specialist from every bank to ask about their best rates, and he was the only one who would try to get us the lowest rate. As first time home buyers, we were very satisfied with how he put our financial situation first.He met us in person, by my home, almost immediately after I contacted him. He is flexible and patient with our questions and concerns and ended up getting our preapproval and financing done very promptly. I was comfortable with reaching out to him whenever because he was excellent at communicating with us via phone calls, texts, and emails.

Anthony La is the best go to guy for your mortgage needs!! I don't wanna leave my life story here but he is AMAZING!! MAKE HIM YOUR GO TO GUY, YOU WILL NOT BE DISAPPOINTED!!!

The woman who helped me did an amazing job!! This branch has always been helpful and gracious!!

I guess I'll never know if they're good because I'm just on hold indefinitely repeatedly being told how simple, easy, and fun! it is to book an appointment online... except I cant because I dont have an account with them.. I'm trying to set up my works rrsp matching and have been on hold through various numbers for several hours.. I did speak to a human once but she transferred me immediately after finding out I needed help... It should not be this hard to give you my business.