British Airways

!UNBELIEVABLE! Booked my flights over phone, got confirmation number and then they asked for payment. I gave them my credit card and they informed me that they cannot take the payment over the phone and that I have to go to the airport and pay IN PERSON! I said OK - I will do that. I live in Canmore, so close to Calgary. They said that there is no one in Calgary but there might be someone in... wait for it!.... Vancouver! They also told me that my bookings will be canceled in 72 hours if I won't make a payment in person before that.... 21st century. I asked if they have partners in Calgary that can take the payment - the answer was NO! I asked if they can extend the period from 72 hours to 2 months - the answer was NO!WOW! Just WOW british airways.... shame on you for treating customers that way. Never ever again!

I have traveled with BA several time in the last few years primarily for trips to India. My experience with the airline have been average and I had not felt the need to write a review.However, this time it was different and I think BA deserves a Thank you" from me.On October 28

Possibly the rudest service I’ve seen in a while . The lady at the desk didn’t even say hello, she barely looked at us and was visibly annoyed that we came from the ordinary people queue and not the club world as there was a lady from the priority line that we took her place ! (ps I am a bronze member as well and didn’t go through the priority line as I think those things are a joke)Las but not least the lady at the desk asked me 6 times if I am going to London with the last one pointing at my (different nationality) passport suggesting what ? ! That I am lying? Or that other people not British don’t live there ?

waiting on the phone for the last 20 min

Very rude staff. We were flying through British airways in first class and we were waiting at the lounge. Flight was delayed and so we were stuck for hours in that lounge. I was literally tired and my husband got drinks for us and when he went second time, the lady stopped him from taking any drinks saying there is limit of 3.Lady the limit of 3 is per person not between two people.

I never seen worse service in my life more then British Airways. Dirty expired food rude staff unreliable. I would never ever travel with British Airways again. My flight was delayed in Vancouver 1 hour then waiting at the runway in London for taxi and connecting flight was gone I stayed in hotel 2 days next flight was after 2 days I paid £120. Fron my pocket for covid test. British Airways don't care.

They cancelled my flight (no weather related) and no support provided.