Best Buy
1757 Reviews
$$
- Wednesday10 AM–6 PM
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–5 PM
- Sunday10 AM–5 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
About the Business
Best Buy La Capitale In Quebec, QC | Best Buy Canada | Visit your local Best Buy at 5401 Boul. Des Galeries in Quebec, QC for computers, TVs, appliances, cell phones, video games, smart home tech, and Geek Squad services. Reserve online, pickup in-store.
Contacts
Call Us
+18662378289
5401 Bd des Galeries, Québec, QC G2K 1N4
Hours
- Wednesday10 AM–6 PM
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–5 PM
- Sunday10 AM–5 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- Repair services
- Electronics
- Batteries
- Light bulbs
Recommended Reviews
Trey Porter
20.10.2023
Best Buy
Terrible customer service, no one wanted to take responsibility of my problem with a faulty product I had purchased from this store.i was made to come back day after day before anyone would look at it. Don't risk the headaches
Xu Chen
13.10.2023
Best Buy
I wait for my purchase from 7:30 and someone tell me that there are lots of snow in the road, they couldn’t come. And I will show the road if there are so much snow. I don’t like their delivery system. They are Irresponsibility!!!
Jullyann Ciobanu
09.10.2023
Best Buy
You can buy a lot of good electronics and appliances there but not all the workers know what they sell. Several times I ask questions about some products and they have no idea what I'm talking about.
Captain
17.09.2023
Best Buy
As long as what you have buy is working, it`s fine. After if anything happen... they send you to the company website / phone and that`s where they are pretty bad. They never do anything at the store itself, I am very unsatisfied !!! Never again !!!! I prefer to paid more and have service !!!
Bruno Estrela Bessa
01.09.2023
Best Buy
Worst costumer service ever. I'm standing for almost half an hour in front of the mobile desk, there are only two people to serve the clients, they are taking ages to finish and there is absolutely no one else to come and ask if I need anything (including the two that are working, they could at least acknowledge me and say they would talk to me soon, but they show no sign that they have any concern to help me)
Christian Loizeau
23.08.2023
Best Buy
Not my favourite Best Buy experience. A few products were not in stock. The staff didn't really seem to care that much about offering a great customer service.
Patrick. “Outsider Pat” Cayer
15.08.2023
Best Buy
Probably the worst best buy location I have ever been to. Not only is it almost impossible to get staff to help you because they are either not around or just busy talking to each other and friends but even if you do get one of them by grabbing them as they walk buy you and ask them a question....chances are they will point you in the wrong direction. This is not a one time visit review but a multiple visit with the same result. Also they have very little in Stock, a lot of shelves look empty.
Philippe Baron
25.07.2023
Best Buy
Massive place with a lot of products, but the service can be genuinely bad. We were waiting in the line for checkout and all the cashiers finished with their clients and just left. Someone ended up seeing us and we were able to checkout but it was nevertheless a bad experience
Jas Shergill
22.07.2023
Best Buy
Worst staff, Worst delivery, Worst attitude. they are totally irresponsible in everyway. no one speak English here, Never had any help from staff, they just told me to wait, I had to leave after one hour waiting FOR HELP. One day other store reserved an item for me to pickup from this store. This store manager told me they never heard of it. I went back to previous store, I was sent here again, this time the staff told me they have already sold that item. This is a BEST-DISASTER STORE.
Gabriel Peretto
19.07.2023
Best Buy
I gave it a star because I have to. You can't get in contact with the store no matter what you do so you have to go there and if they do not have the product the joke is on you.
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5401 Bd des Galeries, Québec, QC G2K 1N4
Best Buy