Budget Car Rental

This location tends to be disorganized, often not providing the type of vehicle requested as agreed on at time of reservation. The vehicles are often dirty and on occasion have smelled of smoke. The staff are polite and try to be helpful, but my overall experience with this rental company has not been positive, and I'll be taking my business elsewhere.

Although I was able to get a vehicle when the location on Regent told me last minute they didn't have the reservation I had..... this location charged my credit card for days they had no authorization to do, and never sent me a bill, although I called for it many times..... the bodyshop has agreed to cover the days left over that Budget charged me, and yet this location refuses to refund me, and the manager has not returned a call in a week. This is garbage... this has been going on for over a month now!

This is my new favorite location in the whole of Manitoba! 2 beautiful friendly ladies in the front desk. Very polite, they realize its a professional and fun place to work with. great prices and discounts! Great selection of vehicles! I'm loving it and will most definitely always be renting from Budget Car Rental but most importantly from this location! It's a 5 Star from me! I recommend to anyone reading this to give them a try.

Too bad there are no negative stars that i can put for their worst services. I have never had such bad experience with any other firm like this. Don't be fool with their phone chat and online system reservation. The guy on the front desk is rude. I rented a car for traveling down to Saskatchewan for an interview and when i went to pick the car, they man on the desk said, the previous customer did not returned the car you reserved so we don't have anything like that for you- I almost missed the interview thanks to Enterprise, who save my day. and guess what, Now I am not able to get back all those aeroplan miles that i have used for booking budget reservation. The worst company- I will discourage all my friends in my circle to not rent car from them.

Other than the young person working there that was a bit over whelmed the day i picked up our rental, i will not rent from this location again..first our vehicle was not cleaned, i told her i will wait, then she informed me she had another one that we could take, had some minor damage which she pointed out..we were tired and hot from travel and waiting so jumped in and took off to get tobour hotel..only to realize the gas tank was near empty and the back seats were dirty, stains in the cup holders. I contacted the young person abiut the gas and was told she will put a refernce in the file...like i said other than her freindly service i was very dissappointed with the vehicle...see what the final bill will look like...

Just rented a cargo van for moving. Friendly staff and great price, definitely recommended this location

The customer service needs to improve, no greeting the client, no explanation about the credit card charges, no explanation about the place to drop the keys, the agent didn't know where to find the car, they asked you to sign a form to return the car clean or pay 750 dollars, the car was dirty pet hair in the middle, sand in the trunk, no notes about those details in the note, when I asked to included in the note and the agent did with some complaint. After driving for 1/2 hour, I needed to return because the wipers were no cleaning. The agent didn't know what to do until finally pass me at the phone with someone who told me will fix the issue. In total two hours lost.

Extenuating circumstances caused me to cancel the reservation a few days before picking up the vehicle. Lo and behold, there's a $50 cancellation fee for these guys doing absolutely nothing. Nothing but a scam. Go elsewhere.

Reserved a premium class car at this location months in advance as I got a good rate via Priceline. When I arrived, I was given a standard trim Honda Civic and the desk agent seemed annoyed when I stated this was not the vehicle I had booked. I had a few long days of driving ahead and specifically booked at this location due to the premium car offered. With gas prices high as they were at the time I decided not to complain as the Civic was likely better on gas than the premium options. Giving three stars as the car I did get was clean with a full tank of gas and drop-off was quick and easy. This would have been 5-stars from me if I was given the car I booked or offered any form of compensation for the inconvenience.

Nice place to rent a good car. The strange thing is that you have to wait long to get responsible person helping you. Other staff who is free will not help you in renting a car stating that the man at the car renting section is responsible to help you. I am happy with their cars but their customer service is a little bit surprising. Hoping to get some improvement before I shop here next time.