Steve's Custom Home Lighting Ltd

First off I am not one to leave reviews anywhere, but my wife and I have been to Steve’s lighting twice now both times have been treated very poorly by the staff. This most recent time we went in looking to buy multiple fixtures as we are doing a full renovation. The staff was rude and very reluctant to help and made sassy comments saying “it looks like you have no idea what you want” while we looking through a catalog. We were trying to support a small local business during covid but I guess we will place an order on wayfair. Won’t be coming back here

Although I’ve probably passed this store a 1000 times over the years, I’ve never visited until today. I needed a particular light bulb cover, and although it wasn’t in stock, the manager graciously offered me the floor model—at a generous discount. They even disposed of the old, broken cover for me.I highly recommend a visit to this illustrious store. The ambience is brilliant—even incandescent. I am confident they will address any lighting need you may have. Finally, the sales staff were efficient, courteous, and youthful!

I'm so happy with the excellent assistance I received by staff at Steve's Lighting last Friday. One of my track lights stopped working and I was having trouble finding a replacement. I was pleasantly surprised when they were able to locate an exact replacement.

Very helpful staff for all your lighting needs. If they don't actually have it in stock they will help you find it in their catalogues.

We couldn't be happier with the service Steve's Lighting provided. The professional and practical ideas were helpful in making a good decision. As we had to deal with several retail stores during our renovation, Steve's was the best experience. A small flaw with one of the fixtures (a manufacturer's issue) was fixed without us having to follow up. Thanks and we'll be back for our next lighting project.

We bought all of our lighting from Steve's Lighting. They had a great selection of lights on site. We found their customer service to be EXCELLENT. We dealt with Andria and Dave. Both were very knowledgeable and they took time to show us options. We never felt pressured or rushed and in fact ended up buying all of our lights after going to the store for the 3rd time. We did a lot of price comparing and ended up finding out that their prices were better than any other place we went to. One of the bathroom vanity LED lights was available at Lowes and they beat the Lowes price. Again their prices are EXCELLENT. Highly recommend Steve's based on our experience with them. Andria and Dave keep up the GREAT WORK!! Take care,Heidi and Mike B

Great 2nd to none service, very organized, very patient, helpful and friendly while I was trying to make lighting decisions. Nice showroom. When I went to go pick up, everything was packaged so nicely and ready to go, even marked what room it was for! with light bulbs. My whole order was there even when they said it would take 2 months for 2 particular lights I ordered, when we went to pick up the order all the lights were there!! Also helped take everything to the car. I will never go anywhere else for lighting. Their prices were comparable to the big box store but service so much better. Highly recommend you won't be sorry!

Above and beyond in customer care and service! Ryan has been helping me through replacement of glass shell on a lighting. He has been helping for about 2 months with his friendly manner throughout the whole process!Highly recommend this store because I know from my experience, not only during the purchase but also during part replacement or any required customer service will be stress free thanks to Ryan.

Great customer service! Had to replace my island lamp shades. The ones I needed had to be ordered, and as soon as they came in I got an email to let me know. They were very personable and accommodating, they even helped me to get the boxes to my car. They have a good selection of wall lighting, and table and floor lamps. As well as other dealers they can order from.

stopped in quickly at 4:50 today , the sales lady told us three times” well ive got to close up now” half the lights were already offi picked out one fixture i liked and she responded“yes but did you see the price?”1200$ i said i dont care about price i care about finding something for my kitchenyou do want to sell these lights right?why sell something you feel is overpricedshe’s obviously not the ownervery unfriendly, not the usual staff for sureif you dont want customers to come in at ten to five just shut off the open signwe saw the one section we neededand we were in our car driving away by 4:59so instead of trying to kick us out for 8 minutes try making a sale