Club Piscine Super Fitness

poor customer service never returns there calls .warranty issue not being respected. worst place to get any service stay away from this store and save yourself some headache.

Bad customer service.0 in follow up. spent the entire summer calling and going on site for pool service and they were unable to deliver.I change to Trevi now.

Nice place. Parts side seems to get smaller every year. Styrofoam closing kits were incomplete and blame was put on the supplier

Horrible customer service, overpriced your better off going next door to piscine rive nord. Never again stay away if you dont like waiting after clowns

Unfortunately I cannot recommend club piscine. Bought a pool last June that was supposed to be installed in July but wasn't until late August. The installation seemed rushed and shortly thereafter I noticed dimples and rocks underneath the pool liner. Contacted installer, they said it was normal and not too worry unless I felt anything sharp. Used the pool until mid September and winterized the pool using recommended method. Mid February comes and I notice a space forming between the pool wall and the top plate. Contacted them and was told at this point there was nothing they could do and to call back in the spring. As the weather warmed the pool continued to sink and the walls began to buckle. The pool is now ruined. The only way this could have happened is from either faulty installation or defective pool liner. Their answer contact your insurance not our problem. Seems way to easy for these pool companies to pass the puck, blame winter and tell clients to contact their insurance companies. This is not an insurance case it's a legal one and they will be hearing from my attorney.

My visit was at the parts counter the environment was nice. The only thing I found long is that there were five clerks and no one can serve me until 20 minutes the clerks were not busy just talking.But once I was served they were patient and answered all my questions.I would revisit this place

I love the place the employees are very helpful and respectful especially at the parts counter, clerk are also respectful and helpful, the customer experience would have been better if the two young ladies at the cash register but unfortunately they are there and are arrogant and disrespectful towards some customers I would not say more I leave it to their manager ... All in all a place to recommend

Best customer service ever! Bought a pool heater and it was delivered and installed next day, when other places told me I would have to wait at least a week.

Went during the pandemic in the month of May. I was very satisfied with the employees and the service that I received. My new outdooring setup is just perfect. Thank you Club Piscine Terrebonne.