Thong's Jewellery & Repair Ltd.

Took my Dad's older watch in as I hadn't been able to set the time on it for quite a while. It turned out after they took it apart that the internal mechanisms were corroded and beyond repair, unfortunately. They could have easily charged a minimum fee for their time and effort but instead just gave me the watch back after showing me the issue inside of it. Really good, timely service with friendly staff. Will certainly go back the next time a repair or purchase is needed.

Great staff, good quality merchandise and reasonable pricing.

Took my watch for a battery replacement. Ended up getting it back with rear cover all scratched up (deep scratches). This was a new watch and all they offered was a 10% off the bill. If you dont have the right tool to take the back cover off, just say it so, i would have gone to other places. Horrible experience.

Ladies at the front were very helpful and very welcoming. I had purchased a ring from them over 10 years ago and they helped me resize it for me a couple times. 10/10 would recommend.

I was impressed with this place, clean, organized! Even the ladies smiled & looked very beautiful! Dressed for success! There's lots to choose from watches for him or her! Chains of all make & sizes, from gold to silver! Even for a man! Ear rings, engagement ring, wedding bands; etc! If I ever make it back to Campbell River, & can afford it; might just buy something for myself

We live in Victoria but will drive all he way to Campbell River for our jewellery needs. These people are absolutely amazing: no hurry to sell and get you out of the shop; great attention to detail and a customer's needs; good pricing for inventory and services (no greed here); super counselling on jewellery. We can't say enough. Theirs is traditional old-world service in a modern new-world setting. Our experience with Thongs was delightful.

In the past I been going there to fix the size of my watches and everything was good, until last week when I went looking for an engagement ring, I told her that I didn't know anything about and I needed some help which she did until I told her that I would do my purchase next month, she just turn around, said ok and left me by my own... today I went again because i tough it was a misunderstanding on the last visit...I needed some earrings as a present, something small and had in mind that I wouldn't spend much money, I didn't get help because I wasn't looking for something expensive"

Ordered my husband's wedding band in April. Great service and couldn't be happier with the ring.

You can get so much fixed and the rings are perfect. Lets see if I get one for our anniversary