Radio St-Hubert

My name is Danny Monaco , I am the owner of Radio St Hubert , after reviewing the cameras and discussing the incident with my staff , the gentleman in question that served this customer was the old owner that comes in once in awhile to visit and because we were all busy took it upon himself to help out . I did not see the problem but if the customer in question felt insulted , I take this very seriously and do regret the incident. Please accept my apologies and find it in your heart to forgive this older gentlemen .

Brought in a turntable that my dad purchased in the 80's because the platter no longer turned when the arm was moved (which is how that model works). Less than a week later they called saying it was done. Brought it home and it works perfectly. Cost a little more than expected because of the tax but still totally worth it.

Waste of time and money. Brought in a Yamaha receiver that had been randomly distorting completely in the right channel, sometimes working for 20 minutes to an hour. After explaining several times exactly what the problem was, and after telling me they had cleaned it and found no problems I was still having the exact same problem as soon as i plugged it in at home. Basically treated me like I didn't know what I was talking about. Brought it back with my own speakers and cables and they promised me they would get to the bottom of it. It sat in the shop for a week where they said they were testing it despite not actually testing with a phono input which I had explained repeatedly was when the problem was most often occurring. Basically they seemed unwilling to actually look any further into it especially since repairs were now covered under the guarantee from the first time they told me it was fixed. Felt like I was being shuffled off. Quote from the guy as I was leaving Ya that is a annoying problem

The owner was extremely impolite with me and my son and basically chased us out of the store earlier after having insulted both me and my son. Extremely unpleasant and ruined my day.

Very good services and excellent advises from true passionate and professional team. Prices are also very competitive.

Excellent service, product knowledge and reasonable pricing. Very glad I went to this store for my amp and speakers.

Bought surround sound system. amazing service by Danny. very professional and informed on all their products. would definitely recommend everyone to go take a look. prices and quality of products. A1 service. will definitely be back.

Had to repair my broken audio jack and technician was able to fix this real quick! Everyone was super friendly and highly recommend for any speaker issues :))

Brought in my old vinyl turntable which wasn't working on a Saturday afternoon. I had no idea what the issue could be. I called ahead and they mentioned the technician could have a look at it the following week. I arrived and they opened it up and inspected the unit and found the culprits: a worn out belt and needle. They immediately replaced the 2 parts on the spot. I also asked them to plug it into their sound system to give me the piece of mind that everything was working perfectly. They also took the time to answer all of my questions. They were very attentive, knowledgeable and professional. I wouldn't hesitate to return and refer them to my friends. Thanks!

Absolutely Fantastic!!! Don’t waste your time or bother going anywhere else, go straight to the source great team very good people the owner Bernnie is the greatest of all time, great workmanship and fantastic price. Highly recommended :)