Little Luxuries Soapworks

I feel bad writing this review because I love the product, and I'm very disappointed I'm not getting it. But I've rarely experienced such awful customer service. I placed an order for almost $200 on Oct 5. By late Oct it still hadn't arrived. I emailed and sent a FB message with no response. When I called on Oct 27 I was told it would be shipped on Oct 28. After more delay, I called again on Nov 7. My order had still not be prepared or shipped. I was told it would be made and couriered to my office to arrive on Nov 9 or 10. I called on the 10 and was assured it was coming. When I left work it had still not come. By then I was so fed up I called to cancel. The owner did not apologize or show any signs that she was upset to lose my business. I felt that she was glad to be done with dealing with the order. I wish it had worked out better. I was really looking forward to some of the best lotion I've used, and it's made locally, but after being lied to and misled, I'm done with the company.

Absolutely amazing products that not only look beautiful but smell wonderful as well! I highly recommend trying the lemon poppy seed scented soap bars they are my favourite!

What fantastic products! Nice drive out of the city if you want to do a pickup.

Wonderful people, wonderful products!

Better than lush