Rideau Friel Medical Center

This Medical Center is extremely unprofessional. They do not reply to emails. When they finally reach out, if they ever do. They will lie about not receiving your emails.Please do not waste you time on making an appointment with them !

Sent them an email, they got back to me within a few hours, booked an appt that afternoon. Receptionists were awesome and Dr.Nicholls (sic.) was patient and explaining. Never felt rushed. The whole experience was outstanding.

The process of booking an appointment, to being seen and speaking with the most pleasant Dr. Ashton, was really a welcomed experience. I have noticed a huge lack in customer care with most healthcare lately (yes I realize they’re busy- so are the rest of us).I highly recommend Rideau Friel Medical Center for a well-rounded experience based on my first appointment with them.

Had a great experience at the clinic. Was able to boom an appt for my daughter the same day and very minimal wait time to see a doctor. Dr. Nichols was so kind with my daughter and was very thorough and knowledgeable. Would highly recommend this clinic to anyone.

First time at this clinic. I got a same day appointment and was really impressed with the reception when I arrived. Friendly and easy-going. I met with Dr.Nicholls, he was extremely thorough, knowledgeable and helpful with my needs. After countless appointments and getting nowhere, I finally feel like I'm getting the help/treatments I need to start healing. Highly recommend giving them a visit.

First time at this clinic. My son and I got in today via email looking for a dr and they took us in. They are so organized and and was really impressed with the reception desk with the assistants who are helping the doctors. I also got my flu shot at the same time. They are so friendly and polite and soft spoken. Friendly and easy-going. I think my son met with Dr.Nicholls, he was extremely thorough, knowledgeable and helpful with his needs. I will be reaching out this clinic till we find a family doctor for sure. We live in barrhaven and we drove to downtown to this clinic and it was so worth it. Go to the website and send them and email and they will get back to you like a walk in with the the appointment to see a doctor. I am so happy and I hope and pray that i can get into see a doctor if i need help. My son is so happy and he told me the doctor was amazing. Highly recommend this clinic if you need care.

Dr. Sivanantharajah is excellent. She cares, and really wears her heart on her sleeve. She's very thorough, warm, and has one of the best bedside manners I've ever experienced.As an update: Dr. Sivanantharajah no longer practices at this clinic.

I appreciate the Rideau Friel Medical Center's prompt service and effective appointment scheduling. It has been quite difficult for an overseas student to visit walk-in clinics and be scheduled. This centre has been fantastic and stress-free for me. I simply sent them an email to make an appointment, and I showed up for the planned consultation. The staff is really courteous. I recommend this medical center to other international students like me.

This is one of the best clinics I have ever visited. The reception staff are friendly and helpful. The doctor is knowledgeable and keeps up with the research which is absolutely amazing. The clinic is clean and well designed. If I could give it more than 5 stars I would absolutely do so.

I have read many negative reviews about this clinic, however my experience was very different. I had a medical condition for years, which hadn't been treated by any provider. The staff at this clinic were helpful and accommodating in ensuring that my condition was treated and totally resolved. Since December 2020, my health has greatly improved and I am no longer dealing with agonizing physical pain which required me to frequently call in sick at work. I am grateful to this clinic and based on my experiences, I only have positive feedback. No clinic is perfect (I have been to walk-ins where the staff only wanted to rush patients out of the room to quickly make room for another patient, not leaving enough time to properly discuss medical issues). I have also been to walk-ins where I was met with condescending and unsympathetic doctors. Again, the Rideau Friel Centre was a breath of fresh air (in comparison) and was the first clinic to take my medical situation seriously.