Pawprints By Penny & Co. LLC

Awesome daycare center. Great grooming and health services offered as well. Easy in/out parking, staff is knowledgeable and friendly. Reasonably priced as well.

Staff here are so nice and attentive to the pups. I love coming in to pick Zara up and getting to hear all about her day. She gets home and she sleeps the rest of the day. Highly recommend!

Our fur baby looks forward to his weekly doggie daycare day and his once a month grooming. The staff is so caring and professional. It shows that they love what they do!

My dog is always super excited to come here! They really know your pup and give you a little run down on how the day went when you pick them up. I also appreciate their flexibility. Wonderful grooming services too!

Gravy has been there for grooming 4 times and not only does he love it so much, I love the work they do. They are so friendly and welcome him so nicely. He loves going there so much. I can't recommend in this place anymore!

Apparently the groomers at the Niagara street location are not knowledgeable in the area of curly haired dogs. We have been bringing both of our dogs to this location for about 3 years. After today’s experience we will never go there again, we will not recommend them to pet owners. Our older dog is a small breed poodle mix, he has kinky curly hair. My husband dropped off the dogs off this morning, with instructions not to shave our dogs. The groomer took a comb to our dog’s hair, attempting to run it through his very thick, kinky, curly hair, stating that he was matted all over. NOT TRUE!!!!! I just bathed him 2 days ago, brushed him as I dried his fur, with EASE!!! They butchered his fur, he has no curls left, his tail is completely bald, his ears are RIDICULOUSLY short and still filled with hair!!!!! My husband said that the groomer with whom he spoke to was very unpleasant, and if I had to guess, lazy as well. YOU DO NOT SHAVE POODLES BALD!!! I will be sharing our experience today with everyone that I know that takes their dogs to this location, as well on social media. Two stars for our younger dog, at least he isn’t completely bald!!!!!!!!! I am so disappointed and disgusted . Unfortunately my husband paid before they brought our dogs out to him, otherwise we would not have paid for the butcher job let alone a tip.Side note: from the looks of it, our dogs were groomed by 2 different people. Also, they charge extra if your dog is matted, makes me wonder.

Penny did amazing work on our Oakley pup. We are rookies with a dog that needs grooming and she got him the way we hoped for. The entire staff was great. Communication was fantastic with the texting updates. Overall fantastic service.

Not enough good things I can say about this place! Great people who truly care and get to know your dog. Grooming is top notch a d they think of everything and make sure dogs are having lots of fun at daycare!

after hearing many great things about Pawprints by penny from dog owner friends, we decided to give them a try. we live well outside the city,and our old groomer was very convenient and did a so -so job, but teh prices were really getting up there (145 each dog - big fuzzy dogs) and the service was ok ...) I called penny . She took time to talk with me and answer all my questions. She has worked with all sorts of dogs, and owns horses. so she is my kind of people!" I loved how she let our dogs (who are rescues and can be shy/nervous) just visit and have a slow groom the first time

My dog has been attending daycare once a week since he was a puppy! The staff are so good to him and he loves coming to daycare every week.