First Canadian Messenger

In the beginning the service was great. After a while the service went totally down. They did not delivery on time as promised. I had to call 3 times to know when I will be receiving the rush delivery. The worst was after the change the website. It was slowest website ever. Anyways then I was creating a shipment online and click on continue guess what happen. It got completed (submitted) the order without giving the cost of the shipment. I got charge without knowing the cost of the shipment. So I called the customer service and ask for Manager. The Manager I talk to ask him why the order was completed (submitted) when I click on continue. Guess what is told me. He said that continue means complete (Submit). I ask him do you know that difference with continue and complete (Submit), he could not ask my question. Worst service ever. Never go back to them

One of the drivers almost just hit me and my mother in downtown Vancouver. He went straight into our lane! License plate was GW107D.

Due to the virus I was needing to pick up a parcel from Abbotsford.Was referred to a competing courier company as they were supposed to be reasonable.From the getco I was not impressed with their service on the phone or the price they quoted. Phoned First Canadian Messenger and I spoke to Karm who was very helpful. Gave me another option to cut the cost for me. I was very pleased with her attitude and her willingness to help me Thanks Karmfor being there during these crazy times and all the truckers who are there for us delivering our supplies

Great company service and same day! We called Purolator earlier and they messed up our pick up order delaying it an entire day. Stick with this smaller company First Canadian and you will be happy. Their rates were slightly less than Purolator.

The driver got into an accident, his car was impounded with my package in it, and it wasn't released until the next day. I realize accidents happen, but I feel I should not have been charged for Regular (within 5 hours) service when I received Overnight. I politely asked to be refunded the difference between Regular and Overnight, but they refused. They stated that if you order Regular, you pay for Regular, whether or not the package is delivered.

Best same day service people