Canada Post

Thank you so much for the Canada post staff at this location today namely Gail and Nameelah and a gentleman that worked with them. The service was excellent and they went above and beyond to help me. I put an ad in Kijiji for my wedding dress that i was selling ( wedding postponed due to covid) . The buyer turned out to be a scammer and did not want to pay me until I give her a tracking number for the package I mailed at this canada post. I gave her the tracking # and after 3 hours still did not send me money. I finally caught on that it's a scam. I called this Canada post right away. They answered the phone right away, looked for my package.Thank God it wasn't shipped yet and I was able to retrieve it. The staff also gave me a refund. But in addition to that, they were sympathetic. Thank you guys!

Opens at 9 AM, walk in at 10AM and approach the desk to the employee shouting and waving her hands we are closed. No closed sign or any heads up. When asked what time they open she rudely responded I don't know around 1 PM". Won't go back to be treated like that... went to UPS."

Just updating my review from 1 star to 5 star only and only for this wonderful lady called ‘Gail’.Every time I have been to Canada post at this location I have seen employees working as if they are doing favour. But this lady works with a dedication as if she owns it.I have only had interaction with her for a max of may be 3 mins, and this was just enough for me to understand that she loves her job.If anyone of her manger happens to ever read this please put her in a position where she trains her colleagues on and how to atleast empathize with customer if they don’t want to be welcoming.

The “manager” Tracey is SUPER rude. Has major attitude. Doesn’t even acknowledge customers, no greeting or anything just plain rude. Makes for a very uncomfortable experience. For someone who is supposed to be a “manager” that is very disappointing. I hope someone reads this and addresses her rude behaviour.

The manager at this location is useless and rude. I brought a money order in for a refund, which is what the customer service agent that I called told me to do, and she shrugged me off and told me that they couldn't do that there. Exactly opposite of what I was told.Canada Post, get rid of this useless employee. The Store manager was on shift on Monday, August 16 at 3pm.

Good customer service. Sometimes a long line up

Gail is the best, always so friendly and very efficient at her job. Tracey is another rep i have dealt with a lot. She doesn't talk much but very good at her job. I really like this location :)

Gail is absolutely horrible. I bought the paper box, asked the free packing tape, I though my request was reasonable. She told me she could not give the tape to me because of company policy. And she told me no abuse for her otherwise she would call the security. But I didn’t say anything.It was totally racist. Finally I paid $2.99 plus hst for tape. I donated this tape to her, I told her if another people need tape, please do the favor.

They absolutely need two people running this Canada Post outlet. I waited in line for 25 minutes just to send a package back to Amazon with a prepaid postage. If I could give this place zero Stars I would. Can you please explain to me why it takes 5 minutes per person to ship a package or send a letter?

Went in to ask about sending a letter across the country. Caught nothing but attitude from the manager. When I filled out the envelope she sarcastically complained I wrote the address too large for the sticker. When I suggested She could have warned me the size the sticker compared to the envelope she sold me meant I had to write small. She snapped. I didn’t think I needed to tell you. Horrible service.