4 Season Tailoring & Dry Cleaning

*update* I wrote an honest review to help others avoid disappointment like I did. After reading the owner's response, I will accept it's possible that it was a miscommunication about the price. However, I don't feel I should be responded to in this way. You never know what people are going through. I did not use nasty words in my review. I have stage 4 breast cancer so this is really nothing compared to my other problems. I understand that this is your business, but customers should be free to share their experience. I wish you the best.I had a white formal dress dry cleaned at this business. They quoted me $40 and said that it wouldn’t end up being perfect but because the price was reasonable, I went ahead with it. They also told me it would take a few days. After a week and a half, I went back because they hadn’t called me. The dress wasn’t ready and I was told it was going to be another week. Never got a call, so I tried picking it up again and it was ready this time. When I went to pay it was $130 plus tax. And I noticed no improvement in the stains (the main issue is the armpit area was discoloured, and it still is). I wouldn’t have minded the higher price if the work had been excellent. When I expressed my disappointment that there wasn’t any improvement, the lady was defensive and reminded me that she already “told me”. I said “well, you also told me it would be $40” and she got upset and denied it. It wasn’t worth arguing over the matter so I just left but I will avoid this business in the future.

*UPDATE: I brought my dress back in as suggested by the owner’s response to my original review. I am very grateful that they were able to fix my dress on time. The man I encountered today was wonderful and very nice and caring. Unfortunately, I had an awful experience with the woman as when I brought my dress back yesterday she had argued with me about my review and was very unprofessional. Very accommodating with me but unfortunately not very good customer service. *Very disappointed and upset. I brought in a dress that needed to be altered quite a bit. It was made very clear that this would be a lot of work by the person working there. I said that is okay. The worker took their time measuring me so I felt as though the alterations would be perfect. I paid over $100 for alterations and I picked up my dress today and tried it on just to find out that it is still way too big on me. The event I need it for is in 2 days and now I’m stuck, don’t have a dress to wear, and lost over $100 on a dress that still doesn’t fit. I am heartbroken.

I recently had a new jacket altered at another shop where they simply folded the sleeve over and glued it down to shorten the sleeve. The buttons were in the hem, and the details were completely lost. I brought my jacket to 4 Seasons and frankly they rescued my jacket. They obviously spent considerable time removing glue and previous needle work to bring my jacket back. I’d consider the new work better than it originally was. I am so happy to have discovered this shop and I will be bringing all my alteration work to them in the future.

4 Season Tailoring is my go-to tailor and dry cleaners in the Orleans area. Always prompt service. Always high quality alterations. I trust this business with all my tailoring needs from pant hemming, to waist adjustment, even alterations to my wedding suit.

Loveeee this place! So reliable. I left $240 in my jacket and they didn’t take it! Very trustworthy.

I love this place! The lady is so kind. My girlfriend left 240$ in her jacket pocket without remembering and the money was still there without worry! I will definitely be coming back!

I needed the sleeves on my suit jacket shortened and tapered, the end result was perfect and it was ready quickly :) highly recommend

I brought in my wedding dress that I foolishly did not clean after my actual wedding in 2005! Seventeen years later I didn't know what to expect. They did a superb job. The discoloration around the armholes, the hem, the whole dress came out gleaming like new!! It's beautiful. They also did a lovely job with my Halston red caftan dress. All reasonable prices too. Very happy!!!!

The dry cleaning here is great and at a extremely reasonable price!!! coats, comforters you name it all reasonable. But here we also have a unique alterations shop, I brought in 1 jacket, 3 dresses, 1 skirt which are all double lined, therefore a lot more work in the alterations. She did a phenomenal job and everything fits like a glove, I couldn't believe the attention to detail. The price was fair for all my alterations,I will refer this place to everyone and will always go back here. A real Gem!!!

This place performs miracles! My Goretex jacket’s zipper blew out and with the taped/glued seams I thought I’d have to throw away an expensive jacket HOWEVER, after just one day they fixed it *good as new*. I am blown away and will take all my alteration and cleaning here from now on. Awesome people, magical service!