Moto Gatineau

Good staff but overwhelmed on weekends. Not enough personnel. Parts and service are knowledgeable but get impatient quick with struggling customers. Overall good spot for new/used bikes and clothing/accessories

Not bad but not the greatest service. No one even addressed me while I was looking around. Deals are not really good and realized after the fact that it was not applied to my purchase.

Just bought a new Suzuki here from Mario, excellent service over the phone, email and in perso. Bike was ready when promised Highly recommend Moto Gatineau

The place is understaffed. Never answered the phone and couldn't make an appointment for over a month an a half. The people seemed nice though. If you need something fixed you best look elsewhere.

I would have given 5 stars but there's no parking. Like...none

Been there once and employees do not care one bit plus my cousin bought a 22 Polaris highlifter 850 and all the plastic tabs fell out

This dealer ship is an AMAZING dealer.The customer service is great. Really recommend this dealer shop if your gonna buy a Polaris or Honda machine.

Read the reviews before choosing to spend money here. I wish I did. I seldom give a negative review but feel I would be doing a disservice to others if I didn't. I would drive 4 hours to Toronto next time I require service on my machine instead of returning here. I brought 2017 kawasaki ultra 310lx in for service May 17th and got it back July 28th. I get the whole covid thing, and I work in a service oriented business in Ottawa. At the very least we keep our customers updated. Here, my calls were rarely answered and seldom returned. When I finally did get a call telling me the parts were all in and it would be fixed and ready in a week, a week later I called back to arrange to pick it up to be told it hadn't been started. Unbelievably bad communication. I felt like I was a complete in convenience the entire time, right down to paying . When I did get it home and started cleaning it I noticed the decals on the bottom left were now stained and ruined. I assume because it sat there for two months with water lying at the foot rest and no one could be bothered to drain it. Extremely disappointing experience.

Thanks to Allen and his questionable sales ethics this was almost one of the worst experiences. After purchasing a Kawasaki mule over the phone and being told it would be ready for pick the following day and placing a $1000 deposit Allen went on to dodge me and not communicate and move the date for over 3 weeks.Zero Communication.I ended up canceling the sale and going elsewhere.Let me say this. If it was this difficult to purchase something in the form of a full cash deal (zero financing) than I would not want to see how insane it would be to get any service/support/warranty work done.Save yourself the headache and go elsewhere.They are supposed to be selling fun, they are not succeeding.