SEPHORA

I think this has been my best experience at a sephora so far! It was big and organized inside, and had things that I haven't seen at other stores. The employees were super helpful and sweet and made sure customers knew which products were and weren't on sale. I want to shout out employee Meghan, who helped me at the register. She was super sweet and accommodating when I asked to use separate payment methods for certain things. This is my new favourite sephora in the city now!

I have ordered online for the past 3 years due to the pandemic. I was passing this new Sephora store on Regent and thought I would stop in. I purchased over $100.00 on Dae products BASED on samples I had received in my last online purchase. I was given 2 tiny Clarins moisturizer samples which are not relevant to me from this store. I realized it is more advantageous for me to order online (as I can select samples) and skip the instore purchases.

Stopped by this location to purchase some foundation and eyeshadow. The staff was so busy chatting amongst themselves, they never even bothered to offer any assistance. Also, the music - at 10 AM, was so loud it made browsing totally uncomfortable. Left without making a purchase.

It is so nice to finally have a Sephora in this area. This location is extremely nice inside, and the employees are super helpful. This location is by far the best in Winnipeg

I was having a great experience. I found great deals and an employee was helping me out. I saw a tarte hydration gel on sale for such a good price and so I asked the Sephora employee if she could confirm which product goes with the $11 price, and it was indeed the product I wanted(it was also under the gel product). It was such a good deal that I grabbed two. I went to pay and it rang up wrong, ($30 each). I told her that she literally told me it was $11. She asked for help from her co-worker. I showed her the label and told her exactly what the first employee told me. She said that the label is wrong. I asked them if they would honour the price. The manager said, no. I showed him the label and asked him then where is the $11 product? He said he has no idea. I told him then you should probably remove the huge red label as it’s false advertisement. It took him a few minutes before he finally removed the huge $11 label. So it turns out the great deal wasn’t a great deal. I was very unhappy with the service and I just wished that the first employee made sure that the price was correct before falsely confirming it was $11.

Worst shopping experience ever.I’ve dropped thousands of dollars at Sephora over the years and the product I use has been discontinued. I asked a staff member for advice on a replacement. They provided me with ONE suggestion and when I didn’t like it and voiced concerns about it, they dismissed me and told me that I was wrong about it. I knew the product was discontinued and wanted help choosing a replacement, but this salesperson refused to suggest anything else because they thought their suggestion was the “best option.”I continued to walk around the store aimlessly as the rest of the staff just chatted amongst themselves. Thanks for nothing?

This was my second time visiting store, my first experience was great but i had worst experience, i went to return some product but 2 employees started judging and one Indian employee started following me through store, not sure why she was doing that and it was so uncomfortable for me and my friend. Please provide training to employees on how to treat costumers and make them feel good visiting store.

So happy they opened a location in this area of the city. It’s cute store. Staff were awesome. Helpful the second you walk in the door and very knowledgeable. Hope this location is around for a long time!!!

Came in to get a Colour IQ test to find out my shade for foundations and concealers! Shout out to Kristine who helped me, she was so sweet!

Had a great experience in this sephora last weekend. The beauty consult Dima helped to pick up perfume which became my favorite. As well I got some advice about my skin care. Appreciate this experience.