Elite Water & Air

Joe said Friday he will be able to replace my water softenerand water pressuretank. 8:30 am sharp Joe and Sal was at my front door ready to work. If you are looking for professionalism and prompt service with an added bonus of humor and good conversation. Give Elite Water and Air a call and Joe will take good care of you.

I purchased a water softener from Joe from Elite Water and Air. I live around an hour and a half from Orangeville. Over text Joe and I discussed meeting in Georgetown to purchase the softener as he had a job there and it was a little closer of a drive for me. Prior to meeting, I confirmed I was purchasing a 45,000 grain unit with a WS1 Clack valve and we agreed upon a price. I made sure to confirm via text that it was not a mixed bed (resin/carbon) system, as we had previously discussed that to be an option. Joe responded via text to confirm it was not the mixed bed system. My wife made the trip to Georgetown, and the purchase was made in the afternoon on November 19, 2022. Over the last couple of days I've opened the box and had my installer install the softener. I noticed today that the unit is not what we had agreed upon. It is a 40,000 grain mixed bed (resin/carbon) system, which is not what I wanted. I spoke with Joe who acknowledged the error. He shared that he must have ordered the wrong one from the supplier. He said my only option would be return the unit to Orangeville for an exchange. I suggested that given it was his error, he should come to my house pick it up and bring the unit we had agreed upon. He responded via text with, Sorry thats not happening thanks". He says it's a better system

While I do not have a water system from elite I do purchase my water there and have heard the conversations with customers and can say the customer service is definitely elite . I also purchased two wine sets which Danielle made up for me for Christmas and they were fantastic and a great value much exceeded my expectations , such a seamless and wonderful experience .

Always been doing business with Joe and never had issues. He provides great service and very knowledgeable. You can trust him for and of your water needs.Regards,Kelvinstar Heating and Cooling.

Amazing customer service, patience, and very knowledgeable! I purchased the Clack Chem water softener and the R/O Vectapure NX 6 stages from Joe, the owner of Elite Water And Air. When I was doing my research, only Joe can answer all my questions (waste water ratio for R/O, the kind of resin using in the media tank, valve port size, backwash time and water usage etc.)Joe and his team showed up on time and completed the installation within 2 hours with NO mess, cleaned all the area and took away all garbages. It was a pleasure working with Elite water! The price was very good. Highly recommend them to anyone who needs a good water filtration system.

Joe just came and changed all my reverse osmosis filters and did an excellent job. Amazing customer service and honest installer. Highly reccomend it.

Wines Made Easy located in store is 10/10! Danielle is very knowledgeable and helpful when going through the wine making options. I've ordered 3 different kits and awaiting 2 new to try & I can't wait!!

I have been using Joe the waterman" at Elite Water & Air for over 10 years and am very Happy with his amazing service and prices. Joe is a very friendly and honest man that you can trust and he will always be there when promised. Thanks Joe for giving us clean water to drink and soft water throughout our family home. Keep up the amazing customer service. Look forward to see you the service call."

Just got our new water system installed. Very fast with service. And respected our home also.Great at explaining system. So knowledgeable and politeWe would recommend Joe and his business 100%. Bev and Michelle

Very knowledgable and friendly!Joe and his team member arrived on time and got our RO installation for a drinking tap and fridge done very quickly. Good price for a European-made RO system and came with a very nice drinking tap (they let us choose a colour which matches very nicely with our main faucet).