Hall's Auto & Truck Parts

Found a rare part I needed to get my daily driver back on the road through Hall's. I ordered it over the phone, and gave credit card and shipping information. Representative was nice and helpful. Unfortunately the part couldn't be found, and I wasn't notified. Only found out when I called them back days later. If you're buying a part from them after finding it inventoried online, I'd suggest giving them no personal information until the part is in their hands. They seem to have fairly good reviews, and the representative on the phone was helpful. Nonetheless, this was ultimately disappointing and a bad experience.

One star is not low enough, these scam artists sell faulty parts and “claim” they have videos of the parts working before hand but they cant show you them. They should not be allowed to be in business and I will he reporting them to the correct people.

Excellent service and excellent prices. Steve, Ed and the rest of the staff were extremely friendly and pleasant to work with and will go the extra mile to help and are more than willing to get the best price for the auto parts you need. It's well worth the drive out there from Edmonton.I bought a front bumper for my 2009 F-150 and had it installed there for 1/4 the price of the parts alone from the Ford dealership.

I needed a fender which condition was described very accurately, paint colour was confirmed to match the car and responses were very prompt. The shipping was fast, I had the part in my possession in under 48hrs. Thanks Jeff for all your hard effort.

Terrible business to deal with. Overcharging for parts that do not work. No after support whatsoever. Not a business to trust.

Awsome place guys were great to deal with and they had a good price on what I was after and had the parts ready

The first guy I got a hold of on the phone didn’t want to sell me the part, I guess shipping it out and making the invoice was too much of a hassle. Luckily I got a hold of Reg through email and he was a pleasure to deal with. If your going to try these guys ask for Reg! The other guy should try his hand at something else since as far as I know he gets paid to SELL PARTS!

Horrendous business to business service!!! We are an independent repair facility a province away from them and have been in business since 1975. I have worked for our company for over a decade and have never experienced such terrible business to business service and being an ICBC accredited facility we purchase a lot of used parts; we know where we will NOT be purchasing from ever again!We purchased a used ECM from Hall's and they sold it to us without informing of us that they had a Final Sale" policy on electronics. As soon as we received it we installed it and immediately we called in telling them it did not work and our truck wouldn't fire. They expressed that there is no way it could be the ECM because it came out of running truck. Honoring this we had 3 of our Red Seal diagnostic technicians each spend time on the vehicle and an ECM specialist from another company come in and all led to the same conclusion that the ECM was the issue. We lost over 8 hours of our technician time and cost for the independent contractor to come to our facility for all to come to the conclusion that the ECM was the issue. The ECM contractor was fortunately able to repair the original ECM and upon installation the truck fired up with zero issue. After calling Hall's with this information we were met with arrogance and a total lack of willingness to provide us any support. We offered to ship them the ECM back at our cost as they were confident it was good and so we could get a refund and they refused. They admitted to not telling us about a final sale policy during the transaction but as soon as there was an issue with the part they went right to saying "it says it on the invoice" and then accusing us of damaging the ECM! Regardless of it coming out of a running truck

Same problem as Jameson Smith, check out his review below. Was not told about return policy at the time of sale and was scammed out of $2800. These guys are not here to help. Highly recommend avoiding this terrible business.

Ordered a wheel for a chevy pickup from Reg. He is very knowledgeable and a pleasure to deal with. Will definitely buy from them again in the future.