Ens Toyota Service

Got oil change and car washed, good service, prompt and friendly staff!

Service was good, I had filled up my washer fluid before going in for an oil change but on my invoice, there was a comment that it was topped. I disagree totally!

Original service person friendly. Shuttle service excellent! Really feel as if we were up sold. Saying service needed to be done when we had our car serviced 3 months ago with no issues. Unhappy with time line as well. Appointment was 9am and 3:35 and still waiting.Oil change, inspection and installation of block heater.

Well Joe have been very helpful from the time of finding right tires for me till they were installed, it was very seamless conversation and team on the shop floor did the perfect job - They cleaned up interior of cars as well on their own which was great and signifies customer Satisfaction is top priority for EnsHappy to be part of this familyThank you and best wishes!

The service here is terrible on many levels. Starting off, my appointment hadn’t been entered into the system correctly, then at 2:30pm, after having had my vehicle almost 6 hours, I am told they haven’t even looked at it yet! I booked the appointment weeks in advance. Now, I’m stuck without a vehicle to pick up kids and their solution is for me to rebook! Save your time and energy and go to any other shop in town. I don’t need coffee from your cafeteria - fixing the problem on a recalled item is all I’m after……Update: just got charged $186 for shop time even though they were supposed to be investigating recalled items and didn’t fix ANYTHING. Is that even legal?? I was told that a cable is a broken and door sensor is broken (the reason I booked the appointment in the first place) but neither are related to the door assembly recall work that they did at their shop (hmm, ok….) When asked why the cable would fail, was given an extremely condescending answer from the know it all ‘service advisor’. Extremely disappointed but unfortunately not surprised as this has been my experience at Ens anytime I have had to go there. Based on reading some of the other negative reviews, I sense a pattern…..this operation is all looks and no substance.

My wife and I have been going here for some time and have always had a great experience. I recently brought my vehicle in for repair, the staff where friendly as usual. Not only did they quickly find and repair my vehicles issues, they also did not charge me for a portion of the labor. The team goes the extra mile for their customers, I highly recommend this place. My vehicle is back on the road and running smoothly.

Service department Bill and Dave super helpful, answered my questions and then assisted me.Thank you so much.Customer service plus.Would definitely recommend.

I received very curtious service. Staff are friendly I was having a unusual problem and Reese tried his best to help me.

Great Customer Service along with knowledgeable staff.Price point is little bit high but gives you mental satisfaction. Product availability is good but ordering parts are sometimes challenging to get soon.Free shuttle service.Highly recommend.

All the people here are doing a great job. Would like to mention Adam for delivering an excellent customer service from making the reservation down to the appointment itself and also to the patient shuttle drivers Glen and John. Thank you so much.